Job Description

Introduction

We are seeking an experienced

Senior Business Analyst

to lead a team and drive critical digital and core banking initiatives on the

Finacle platform

. The ideal candidate will possess strong analytical capabilities, deep understanding of

retail banking

, expertise in

bank expense management

, and the ability to act as a domain SME while coordinating with business, technology, and vendor teams.

Key Responsibilities

Lead and mentor a team of Business Analysts, ensuring high-quality deliverables and adherence to project timelines. Serve as a

Subject Matter Expert (SME)

for

Finacle Core Banking

, with strong functional knowledge across retail banking products. Work closely with stakeholders across Business, Operations, Technology, Compliance, and Finance. Gather, analyse, and translate business requirements into functional specifications for Finacle enhancements and integrations. Drive end-to-end requirement lifecycle including BRD, FSD, UAT planning, test case validation, and production readiness. Support Finacle parameterisation, configuration, and impact assessment for change requests. Review and optimise processes related to

Retail Banking, Payments, Customer Journeys, Expense Management

, and internal workflows. Ensure solution alignment with banking regulations, risk guidelines, and audit requirements. Collaborate with QA and development teams for clarifications and ensure smooth delivery. Track project progress, report risks, and ensure timely closure of issues through structured governance.

Required Skills & Experience

8-12 years

of experience as a Business Analyst within

Banking & Financial Services

, preferably in GCC or large Banks. Strong hands-on expertise in

Finacle Core Banking

, including modules such as CASA, Loans, Deposits, Payments, Fees & Charges, and Expense Management. Proven experience leading and managing a BA/functional team. Deep understanding of

retail banking operations

, product workflows, accounting entries, reconciliation, and customer lifecycle processes. Experience working on bank

expense/fees modules

, cost control processes, and reporting. Ability to prepare BRDs, FSDs, user stories, process flows, and gap analyses. Strong knowledge of banking regulations, compliance, audit standards, and risk processes. Excellent communication skills, stakeholder management, and problem-solving abilities. Experience with agile/scrum methodology is an added advantage.

Good to Have

Experience in transformation projects, system migrations, or large-scale digital banking initiatives. Exposure to API integrations, Middleware layers, and data reporting platforms. Understanding of automation opportunities within bank operations.

Why Join Us

Opportunity to lead strategic digital and core banking initiatives. Work with senior stakeholders across business and technical teams. * Be part of a high-growth environment within one of the leading banking technology partners.