• Collaborates with manager to develop and implement territory POA and key account plans
• Evaluates progress versus plan monthly and agrees to course corrections with manager
• Contributes to Cluster/Territory Teams and proactively collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities
• Engages with peers and District Manager and cross-functional teams to improve product knowledge
• Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate
• Follows through on customer commitments and requests in a timely fashion
• Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
• Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
• Operates within the agreed expense budget aligned with POA priorities
• Seeks advises and assistance to organize activities in a timely fashion and follow-up with customers
• Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development

• The definition of Accounts and DMGs
• Development of Account plans and implementation once approved
• Implementation of expense budget
• Price policy implementation plan

• Action plans per Priority Account (developed with Sales Reps and DM)
• Inclusion of products in Kuwait Hospital Formularies without restrictions and with price conditions that reflect the value
• High quality internal and external customer relationships
• Periodic activity reports in covered area (net sales analysis, Price evaluation, discounts evolution, calls.)
• developing solutions together to address customer needs and bring maximal value for all parties

• Bachelor`s degree
• Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job
• Experience in MOH, Endocrinology, Rheumatology, Orthopedics, and Biotechnology related field.
• Understanding of Kuwait healthcare system and patient flow especially MOH
• Experience with computer systems (CRM databases and MS Office)
• Strong written and verbal communication
• Fluency in local language, both in oral and written communication
• Kuwait relevant local legal qualification (Transferrable residency and valid driving licence) is a must

• Bachelor`s degree in life science or (bio) medical sciences, Pharmacy is preferred
• Knowledge of Customer Relation Management principles
• Exposure to interactions with various disciplines and organizational levels
• Exposure to project management principles
• Demonstrated resilience in complex environments
• Demonstrated high learning agility

• Product and market/PMC
• Traineeship in therapeutic area
• IT applications and CRM system
• Values, culture, policies and business processes
• Presentation skills
• POA/key account planning

Talent Pal