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RESPONSIBILITIES:

Finance Transformation

• Innovate business solutions and continuously work with tower & team leads to improve processes and increase productivity and efficiency.
• Support system implementation, data migration and other BAU projects/initiatives that improve the processes and delivery of services and associated change management.
• Collaborate with IT Team in launching various reports & process automation and RPA initiatives, leveraging the existing and best-in-class technology.
• Monitor the progress of projects and initiatives to ensure they are working as expected and propose changes in direction and course of action if required.
• Assess functional team requirements and consolidate/standardize the data accordingly to facilitate data analysis.

Establish & Grow FSS

• Assist in the establishment of finance-shared services as per the defined mandate, plan, agreed deliverables and SLAs.
• Map AS-IS and TO-BE processes and document any changes to ensure they are up to date.
• Share inputs for any course correction to stabilize shared services processes and deliverables.
• Support management as it continuously grows the scope of shared services vertically & horizontally to accommodate all the transactional services of the finance vertical.

Efficiency, Compliance & Controls

• Work with internal audit team in ensuring that strong internal controls are in place to safeguard physical and other assets.
• Work with quality assurance, internal audit, order to cash and pay to procure teams to improve control elements and risk mitigation.
• Seek guidance for any clarification on accounting, VAT/Tax, AML, DLD, IPC/RERA/Bank-related issues.

Service Delivery & SLA

• Review escalations and provide support in resolution in coordination with internal and external stakeholders.
• Analyze the recurring issues and propose permanent solutions to address them, support in increasing awareness and educate the stakeholders if necessary.
• Highlight SLA violations and work with the various teams to identify root causes and build solutions to improve compliance and eliminate violations (where possible)

Reporting

• Take charge of preparing reports and creating dashboards to showcase team and function performance for review by the finance transformation manager.
• Work on team performance analysis to measure efficiency and productivity and provide feedback to the respective tower/team leads.
• Manage the finance transformation office document management and assist in finance shared service internal communications.

QUALIFICATIONS & EXPERIENCE:

• Bachelors Degree in Finance, Accounting or similar.
• Exposure to process improvement tools.
• Proven experience in process mapping, Finance Transformation, and Transitions is essential.
• Strong stakeholder and change management skills.
• Minimum 5 - 8 years of relevant experience.

DAMAC Properties