JOB PURPOSE:

To provide oversight on administration and on-going process improvement efforts associated with incentive compensation. This individual will be responsible for validating, reconciling and reporting on all commission and incentive compensation calculations, and will work closely with various cross-functional teams to ensure the accuracy and timeliness of all incentive compensation payment and associated reporting will provide oversight on administration and on-going process improvement efforts associated with incentive compensation.

ACCOUNTABILITIES:

General Accountability

The main responsibilities of Performance Reporting & Rewards team are as follows:

Timely delivery of MI, reports, dashboards as per the requirement of specific channel and segments heads and bring forward data-driven insight on areas of business performance improvement across the board

Communicate with the Product, Sales and Segment heads of the respective channels and segments to understand the requirements of performance management reports, dashboards

Perform root-cause analysis of respective functions and recommend enhancements to aid Channel / Segment heads in optimizing investment spend and other resource allocations

Administer the Short-Term (STIP) and Long-Term Incentive Plans (LTIP), including thorough understanding of plan documents, preparing communication for plan participants and auditing systems to ensure accuracy of data

Provide technical support to business with regards to Data Warehouse questions, functionality and new/existing reporting requests

Review and arrange incentive pay outs and compensation transactions, credits, and earnings

Assist in automation, optimization and continuous improvement of the incentive calculation and reports

Serve as Subject Matter Expert (SME) in troubleshooting and problem solving with internal teams on data and process issues involved in calculations.

Adherence to compliance and regulatory rules related to PCI DSS, UAE\'s customer data protection laws and GDPR regulations.

Pay Plan Administration/Execution:

Calculate incentive payments to incentivized personnel based on pay plan provisions

Perform activities needed for the design, development, implementation, communication, and administration of incentive programs, plans, policies, and quotas

Ensure accuracy and timeliness and completeness of incentive payments as outlined in the plan

Trouble shooting:

Ownership of the day-to-day administration and issue resolution for commission and other incentive pay processes

Resolves reconciliation issues related to commission data and/or compensation payouts

Provide timely responses and issue resolution, escalating as appropriate, to inquiries from all levels in the organization

Continuous Process Improvement:

The calculation, reconciliation, and payment of incentive compensation on a quarterly, semi-annual, and annual basis which includes soliciting achievement against targets from managers and collecting appropriate approvals, as well as the reporting of incentive amounts for payroll processing and the calculating and posting of incentive compensation accruals

Maintenance, review, and distribution of incentive compensation plan documents on an ongoing basis, as well as communication and launch of plan components and documents for annual compensation plan updates

Execute and create incentive compensation Calculator, content and materials

Qualifications

Minimum Qualification

Bachelor\'s degree in MIS, Computer Science, Computer Information Systems or equivalent

Minimum Experience

3 years\' relevant experience in similar roles in the banking sector

Other essential requirements

Strong SQL knowledge

Advanced Excel skills/ presentation skills

BI tools knowledge like OBIEE, Business Objects, or any other tool

Understanding and knowledge of Retail banking products

Understanding of accounting principles

Sales budgeting and forecasting a plus

Preferred experience designing and implementing an incentive compensation plans and tools

Experience working with large amounts of data

Strong communication skills, experience working in a cross-functional environment is required

Ability to be flexible, adapt and succeed in a fast-paced, dynamic environment

Must be detail-oriented

Ability to interact and build relationships with different departments in order to complete core responsibilities

Must be a self-motivated individual who is willing and able to take on additional responsibility and work independently with minimal supervision

Must be an innovative thinker with a focus on long-term sustainable results for a growing and dynamic company

Communication skills and critical thinking

First Abu Dhabi Bank