Job Title Senior Account Executive \xe2\x80\x93 Inside Sales

Introduction

Travel powers progress and Amadeus powers travel. Amadeus\xe2\x80\x99 solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, payments, insurance, cars, and railways.

We have developed our technology in partnership with the travel industry for over 30 years and in more than 190 countries. Our 17,000+ diverse workforce including 149 nationalities are driven by a passion for \xe2\x80\x98Where next?\xe2\x80\x99 We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need.

We are one company, with a global mindset and a local presence wherever our customers need us. Driven by our \xe2\x80\x9cWhere next?\xe2\x80\x9d philosophy we are here in Dubai to further extend our global footprint.



Main Responsibilities

1/ Account Management and Business Development & Retention

- Regularly engage with customers to monitor industry updates, productions on Amadeus, and encourage adoption of solutions using virtual selling tools (video calls and presentative \xe2\x80\x93 Teams, Zoom, CRM \xe2\x80\x93 Salesforce)

- Ensure business retention (contract renewal) and growth of market share through upselling and development of existing customers

- Identify and qualify business opportunities by establishing and developing relationships with customers

- Coordinate and participate in RFP/RFI responses and follow-up

2/ Sales Pipeline Reporting and Analysis

- Report weekly or bi-weekly to Associate Manager (India) on the sales pipeline and deal progress and provide insights and market intelligence w. strategy

- Participate in the preparation of the monthly / quarterly sales pipeline update and planning
- Ensure high customer approach rate on monthly, quarterly and yearly basis
- Monitor and manage the sales pipeline velocity at desired level

3/ Contribution to Sales and Marketing Plan

- Support the delivery of the marketing plan by following up on webinar attendees and support the awareness and educational digital activities in 1-to-1 or 1-to-many activities.
- Participate in the preparation of the monthly / quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlik and CRM

4/ Team Participation
- Be an active member of the Inside Sales global community
- Take on responsibility of being a product or solution champion


Profiles

- University degree or Higher Education in Business, Commerce, or other relevant studies. MBA is a plus.

- Must have a minimum of 8-10 years of proven track record in IT or Travel sales with 7-9 years of inside sales experience in an IT environment using digital tools

- Prior experience with travel industry and travel agency environment desirable and will be treated as an advantage

- Fluency in English mandatory

- Job location is Dubai, UAE

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Amadeus