Hogarth Worldwide is the world\'s leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world\'s most famous brands.

The Role:

As a Senior Account Director you are a leader within the Client Services Department and are pivotal to the smooth running of the business. Our account handlers are responsible for client relationships, managing the team, building relationships with stakeholders and delivering against budgets and workflows.

The successful candidate should have a proven track record within account handling, have knowledge of industry best-practice and have a strong commercial acumen.

• Minimum of 10 years Agency experience working on Global Accounts
• Overall responsibility for managing account team
• Coach a d develop team in their role to ensure success through their personal development plan
• Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs
• Build relationships with key stakeholders, manage perceptions and expectations
• Liaise with Print, Digital, Production/Broadcast team on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders
• Understand how client, agency, and Hogarth relationships interact
• Proven ability to make informed decisions and problem-solve based on sound knowledge
• Capability of working under pressure and to tight deadlines

Requirements:

• Knowledge from working in print is a must, digital production role and TV is favorable
• Experience of budgeting and forecasting
• Understanding of financial compliance procedures
• Experience of running an account team including resource planning
• Sound technical understanding of client requirements
• Commercial acumen
• Negotiation skills
• Prior people management experience - 3 years minimum
• Problem solver
• Good networking skills

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Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

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