HOTELS: SOFITEL DUBAI the obelisk

JOB TITLE: Security Officer

REPORTING TO: Security Supervisor

Company Description

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

SOFITEL DUBAI the obelisk

Sofitel Dubai the Obelisk scheduled to open in the first quarter of 2020, will be Sofitel\xe2\x80\x99s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 86 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French \xe2\x80\x9cJoie de Vivre\xe2\x80\x9d. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travellers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand\xe2\x80\x99s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist \xe2\x80\x93Security Officer and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

The Position

To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel.

KEY ROLES & RESPONSIBILITIES

To establish chain of command and responsibility, the LPO shall be held directly responsible to the Shift Duty Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security.

Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter:

o Security Control Room Duty;

o Lobby Duty;

o Loading Bay;

o Patrolling or Observation Duty;

o Back of House;

o VIP Parking;

o Or at any position where operations in Security field will benefit.

When on duty, the LPO shall adopt the \xe2\x80\x9cService Oriented\xe2\x80\x9d approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality

o To exercise flexibility to maintain a balance between effectiveness and unobstructiveness;

o To promote the \xe2\x80\x9cgentlemen\xe2\x80\x9d rather the \xe2\x80\x9cofficer\xe2\x80\x9d image for the security service;

o To act for and on behalf of the Hotelkeeper on security matters;

o To protect the safety of guests, staff, their properties and those belonging to the Hotel;

o Assisting other Department in rendering services to the customers so as to maintain or enhance the services provided other than his primary security duties;

o To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;

o To greet guests and offer assistance;

o To lead guests whenever possible if they are uncertain of the location within the Hotel premises;

o To inform and sell other hotel facilities to all visitors of the Hotel.

Protect the hotel guests and keep the peace by

o Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests;

o Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises;

o Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements.

Surveillance of hotel staff

o Ensuring that they abide by the House Rules;

o Keeping tag on movements of staff who are classified as suspects under investigations.

Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.

Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.

Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., and private organization or individual having official business connected with the Hotel.

Keeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department.

Conduction regular and periodical checks and taking immediate follow-up action to rectify faults, damage, etc., detailed in the following:

o \xe2\x80\x9cPerimeter defence\xe2\x80\x9d \xe2\x80\x93 All fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage;

o Security CCTV equipment \xe2\x80\x93 Inspecting the CCTV Operations Room to ensure that all equipment is in working order and all cameras are correctly focused.

Attending the briefing session that shall take place thirty (30) minutes before the commencement of each shift.

Attending approval courses conducted by the Hotel Training Department.

Attending meeting and in-service training conducted by the Department. Attendance shall be compulsory except those on official duty.

PERSONAL ATTRIBUTES

Good communication skills both verbal and written.

Must be able to maintain confidentiality at all times.

Understanding and ability to work in a multicultural environment.

EXPERIENCE

Minimum 2 \xe2\x80\x93 3 years experience in a similar role is desirable in a 5 star hotel.

Accor