Sales Support, Coordination & Vendor Relationships Coordinate with internal teams including Sales, Operations, and Finance, as well as vendors to source pricing and freight information. Align with the sales team to source prices, assist with quotations and respond to opportunities by sourcing pricing and providing deal coordination support. Maintain strong relationships with vendors (shipping lines and other logistics companies) to obtain updated pricing and freight info. Coordinate and problem solve with carriers, forwarding companies, and other entities to ensure successful deliveries of customer cargo. Actively participate, advise and help make decisions in selection of carriers. Ensure that all information being conveyed by the customer to the internal teams is accurate \xe2\x80\x93 delivery addresses, pricing, cross, references, packing, special instructions etc. Implementation of standardized processes and follow up of procedures, guidelines. Ensure and best-in-trade customer service levels and customer communication. This includes and is not limited to Updating customers with the status of orders and cargo including pre-shipment advices, shipment notifications, copies of documents and always ensuring their satisfaction. Maintain customer master records on the ERP. Assisting the team in solving problems and following-up with customers whenever necessary Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations. Education & Experience: Extremely well versed with pricing process & current market trend for sourcing the competitive process. Good network within shipping line/import agent & cross trade business. Excellent negotiation skills specially with liner & Overseas agent. Good communication skills with customer/ carriers & agents. (Aggressive / logical approach & ability to convince customer & vendors) Export documentation experience and understanding of international shipping is a must. Salary: AED3,500.00 - AED4,500.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Notice Period
• Expected CTC

Experience:

• Sea Freight Pricing: 3 years (Preferred)
• UAE Freight Pricing: 3 years (Preferred)

Expected Start Date: 05/04/2023