Company Description



JOB PURPOSE:
The Scrum Master is responsible for running the sprints, ensuring that all Scrum events, such as Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective, are conducted effectively. They assist the team in prioritizing the product backlog items, facilitate discussions during ceremonies, and help the team to improve their processes through retrospectives. The Scrum Master also supports the team in maintaining a sustainable pace and promotes a culture of continuous learning and adaptation

KEY ACCOUNTABILITIES & Tasks
The key accountabilities of the Scrum Master include:
1. Facilitating Scrum Events: The Scrum Master is responsible for ensuring that all Scrum events, such as Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective, are scheduled and effectively conducted.
2. Removing Impediments: The Scrum Master identifies and eliminates obstacles that hinder the team\'s progress, collaborating with stakeholders to create a conducive working environment.
3. Coaching and Mentoring: The Scrum Master guides the team in understanding and implementing Scrum principles, helping them adapt agile practices effectively.
4. Promoting Self-Organization: The Scrum Master encourages the team to be self-organizing, allowing them to determine how to complete the work and continuously improve their processes.
5. Protecting the Team: The Scrum Master shields the team from external disruptions, allowing them to focus on their commitments and goals during the Sprint.
6. Helping with Prioritization: The Scrum Master assists the Product Owner and the team in prioritizing the product backlog items based on value and dependencies.
7. Encouraging Collaboration: The Scrum Master fosters a collaborative environment where team members work together cohesively and communicate effectively.
8. Facilitating Retrospectives: The Scrum Master leads retrospectives to reflect on past performance, identify areas for improvement, and implement changes to enhance the team\'s productivity.
9. Monitoring Progress and Metrics: The Scrum Master may help track relevant metrics and progress towards Sprint goals, providing insights into the team\'s performance.
10. Championing Agile Principles: The Scrum Master advocates for agile principles and continuous improvement, ensuring the team and stakeholders embrace agile values.
11. Safeguarding Scrum Practices: The Scrum Master ensures that the Scrum framework is followed and understood by the team, promoting adherence to Scrum roles, artifacts, and ceremonies.
12. Conflict Resolution: The Scrum Master facilitates conflict resolution within the team or with external stakeholders to maintain a harmonious working environment.
13. Organizational Support: The Scrum Master collaborates with other Scrum Masters, teams, and management to foster an agile culture and provide support in the organization\'s agile transformation.
Overall, the Scrum Master plays a crucial role in ensuring the Scrum team operates effectively, embraces agile principles, and delivers valuable products through continuous improvement and collaboration.

JOB CONTEXT & COMPLEXITY
Job Context:
1. Fast-paced, dynamic environment
2. Agile methodology with iterative and incremental development
3. Collaboration with Scrum Team, Product Owner, and stakeholders
4. Embracing change and responding quickly to customer needs
5. Working with cross-functional teams and managing team dynamics
6. Handling uncertainty and ambiguity in product development
7. Operating within time-boxed iterations (Sprints)
Job Complexity:
1. Strong interpersonal skills for building rapport and resolving conflicts
2. Managing change and promoting agile values in the organization
3. Adapting leadership style as a servant leader to support team members
4. Fostering a culture of continuous improvement and experimentation
5. Balancing stakeholder expectations and team capabilities
6. Analyzing and interpreting metrics for data-driven decision-making
7. Facilitating focus on Sprint goals amidst distractions and time constraints.

BOUNDARIES & DECISION MAKING AUTHORITY:
1. Scrum Master\'s decision-making authority is limited within the Scrum framework.
2. They can suggest process improvements to enhance productivity and collaboration.
3. Scrum Master has the authority to identify and remove impediments that hinder the team\'s progress.
4. Along with the team and Product Owner, they can adjust the scope of a Sprint based on changing circumstances.
5. Scrum Master leads and facilitates Scrum ceremonies effectively.
6. They may escalate issues beyond the team\'s control to higher management or stakeholders.
7. Decision-making is collaborative and consultative, involving the team, Product Owner, and stakeholders.
8. They do not dictate technical decisions or override the collective decisions made by the Scrum Team.

QUALIFICATIONS, EXPERIENCE, & SKILLS, COMMUNICATIONS & WORKING RELATIONSHIPS (INTERNAL & EXTERNAL)

• Bachelor\'s degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalent work experience.
• Scrum Master certification such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) from recognized organizations.
• Additional Agile certifications (e.g., PMI-ACP) can be beneficial.
• 3+ years of experience as a dedicated Scrum Master.
• Proven track record of successfully facilitating Scrum teams and delivering high-quality products using agile methodologies.
• Experience working with cross-functional and self-organizing teams in software development or other relevant industries.
• Strong understanding of Scrum principles, practices, and ceremonies, with the ability to guide teams through the Scrum framework effectively.
• Proficient in resolving conflicts, removing impediments, and promoting a collaborative and empowered team culture.
• Familiarity with various agile frameworks and practices, and the ability to tailor them to suit the team\'s needs.
• Excellent communication, coaching, and mentoring skills to facilitate the team\'s growth and continuous improvement.
• Knowledge of agile metrics and reporting to track team performance and progress towards project goals.
• Previous experience in agile project management, product development, or related fields is advantageous.
• Experience in coordinating and managing multiple Scrum teams simultaneously, handling cross-team dependencies and scaling agile practices, if applicable.
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Additional Information

All your information will be kept confidential according to EEO guidelines.

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