About SISD The Swiss International Scientific School in Dubai (SISD) is a leading international day and boarding school where future generations are inspired to become confident and enthusiastic lifelong learners, ready to embrace the opportunities and challenges of a global world. Founded in 2015, our school currently welcomes more than 1800 students of more than 70 different nationalities on its cutting-edge campus, in the centre of Dubai. From Pre-KG to Grade 12, SISD follows the full continuum International Baccalaureate (IB) programme in three streams focusing on personalised learning and the development of 21st century skills. Students choose between the English with additional languages/STEAM stream or the bilingual English-French/German streams. We pride ourselves on being a fully accredited IB Continuum World School, offering the IB Primary Years Programme (PYP), IB Middle Years Programme (MYP), IB Careers Programme (IB CP) and IB Diploma Programme (DP). Our personalised international curriculum offers an engaging learning experience, the challenge of developing a real understanding of cultural diversity and the support of a thriving international community. Our state of the art, eco-friendly campus adjacent to Dubai creek, ensures that we can offer a wide range of sporting and after school activities tailored to the personal needs and preferences of every student. Job Title: School Front Desk Executive
Department: Administration
Start Date: September 2022
Reports to: Head of Marketing & Admissions Job Scope:
To work alongside the School Front Desk Assistant and administration staff and to be responsible in all aspects of the smooth and efficient running of the School Front Desk, including secretarial and reception duties and admin support. Main Duties and Responsibilities The following duties are not shown in order of priority or frequency, nor is the list comprehensive, but rather an indication of the type and level of duties expected of the post.

• To welcome visitors and acting as first point of contact for all visitors to the school
• To be an excellent ambassador for the school when dealing with all general enquiries, in person and via email, from parents, suppliers, visitors, staff, and students
• To deal with telephone enquiries in a prompt, friendly and efficient manner and taking clear and accurate telephone messages.
• To respond to any parental and staff enquiries as appropriate
• To ensure that the reception area is tidy and welcoming at all times
• To register late arriving/early pick up students
• To maintain and update the student’s attendance system
• To assist with filing, maintaining, and updating information on ISAMS
• To arrange couriers and sort and distribute post
• To assist the Head of Marketing & Admissions with beginning and end of year administration and preparation
• To support the Admissions and Marketing team during peak times
• To provide administration, support, and practical arrangements for major events, i.e., Parent Teacher Conferences, school shows
• To assist in distribution of e-mails from general school e-mail folder
• To contribute to the smooth running of the reception
• To maintaining records and files
• To keep telephone list updated
• To assist in administrative tasks allocated by line manager
• To be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
• To contribute to the overall ethos and aims of the School

Key Relationships Internal: SISD team, School Management, Teachers, Students
External: Parents, Guests, Partners, Suppliers Position Requirements Education:
Administration and/or Customer Service background Experience:

• A minimum of 3 years’ experience in the capacity of a Front Desk Executive/ Receptionist / Administrator in a multicultural environment or any other Customer Service function
• Experience of working in a school, college or university a plus

Competencies:

• A second language desirable (French, German, Russian)
• A positive, flexible, ‘can do’ work ethic.
• Exceptional communication and organisational skills
• Strong collaboration skills to foster partnerships with all staff
• Calm and approachable manner
• Empathetic to the needs of all staff
• Excellent standards of personal presentation.
• Enjoyment of working in a positive, collaborative team environment with the values of honesty, integrity and mutual support at the core.
• Knowledge of Child Protection/Safeguarding
• An enthusiasm for engaging with diverse cultures tempered only with high levels of patience and adaptability
• Inter-culturally aware with well-developed interpersonal skills
• A sense of humour

Salary & Benefits: Competitive remuneration and benefits
Contract: Fixed Term contract Application Candidates are requested to submit ALL of the following documents: