Job Description

Date:

3 Oct 2025

Location:

Sharjah, AE

Company:

University Hospital Sharjah

Position Summary

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Meet with department head to gather the application requirement Participate is in the workflow designing and pre-implementation task Assist in the Training, Support, administration implementations, and upgrades process of SAP Application, SAP related software components and other Business Applications. Monitor and maintain configuration, customization or update of SAP application and related components and other Business Applications. Deal with vendors on business requirements and negotiate with them. Perform acceptance testing of systems and applications. Assist vendors' deployment teams during support, implementation and software upgrade projects. Plan, organize and implement user-oriented training workshops.

Summary of Main Duties

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Execute testing scenarios and methodologies to demonstrate system effectiveness. Serves as a senior expert resource for end-users in regard to questions or issues relating to the SAP functionalities. Maintain current and complete documentation for applications and databases. Work with and guides key users in identifying potential changes and improvements that are within application implementation project scope of work. Provide application upgrade/implementation support and technical guidance to key users. Provide support and troubleshooting for issues related to application performance.

Responsibilities

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Keep IT users updated in the latest developments and enhancement in the used applications. Assist in maintaining administrative and financial information systems, ensuring maximum availability through proactive approaches. Participate in hospital orientation efforts. Lead and support the process of the integration of SAP with different hospital business applications as per the department requirement.

Position Requirements/Qualifications

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Bachelor degree in computer engineering or related fields. A minimum of 6 years of proven experience in large organizations as Project Lead/Application Specialist/System Analyst, preferably in hospital or health care sector. Strong understanding of SAP ERP workflows. Excellent analysis and team management skill. Exposure to / experience of customer and vendor service principles.

Must have experience in running the daily SAP Applications operations and administration.

Position criteria Other Skills/Abilities

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Highly preferable to have experience in SAP. At least 5 years of experience. Strong experience in the following applications: supply chain (MM), finance (FICO), human resources (Success Factors) and payroll, asset management and patient billing. * Understanding of applicable standards, reporting requirements and legislative regulations.