Job Description

The

Salesman - Shipping Services

is responsible for promoting and selling Marhaba?Auctions' shipping and logistics solutions to both existing and potential customers.
This role requires a strong understanding of

vehicle export procedures, international shipping operations,

and

customer service excellence

.
The Salesman acts as a key liaison between customers, internal departments, and overseas partners--ensuring smooth, efficient, and professional handling of all shipment?related processes.

Key Responsibilities

Promote and sell

Marhaba?Auctions' shipping, export, and logistics services to new and existing customers. Handle and respond to

shipping inquiries

, provide

accurate quotations

, and explain available services clearly and professionally. Maintain expert knowledge of

international shipping lines, freight schedules, vessel routes,

and relevant

industry regulations

. Coordinate closely with the

operations, documentation, and logistics teams

to ensure timely and accurate processing of all shipments. Update and maintain

customer data, shipping details, and communications

using the company's

CRM system

. Prepare and issue

invoices, shipping confirmations, schedules, and tracking updates

to clients. Support customers throughout the

vehicle export process

, including

auction releases, title management, customs documentation, payments,

and

shipment follow?ups

. Provide regular updates regarding

shipment status, vessel schedules, and delivery timelines

, including any possible delays. Communicate and coordinate with

international agents, shipping partners, and logistics service providers

to ensure operational consistency. Build and maintain

long?term client relationships

to encourage repeat business and overall customer satisfaction. Respond promptly to

customer calls, emails, and inquiries

, ensuring professional and courteous communication at all times. Generate new sales leads, prepare proposals, and actively work towards achieving the company's

monthly and quarterly sales targets

. Stay informed about

market trends, competitor pricing, trade policies,

and

industry developments

affecting international vehicle exports. Demonstrate solid knowledge of

U.S. auto auctions

(Copart, IAA, Manheim,etc.) and manage vehicle shipments from purchase to port delivery. Ensure full

compliance with Marhaba?Auctions' operational standards, financial guidelines, and customer service policies

. Collaborate effectively with

Accounts, Customer Service, and Yard Operations

to maintain seamless communication and service execution.

Required Skills and Qualifications

Minimum

2-4?years of experience

in

shipping, logistics, freight forwarding, or vehicle export sales

(preferably within the automotive or auction industry). Strong

knowledge of shipping lines, ocean freight, documentation,

and

vehicle export procedures

. Proficiency in

MS?Office (Word, Excel, Outlook)

and

CRM systems

. Excellent

communication, negotiation, and presentation skills

. Ability to

work under pressure

, multitask, and meet strict

sales and service deadlines

. Strong

customer?service orientation

and a professional, confident attitude. Proven ability to

build and maintain long?term client relationships

. Team player with a

positive outlook, integrity,

and

attention to detail

.

Performance Indicators

Achievement of

sales targets and revenue growth

.

Customer satisfaction

and service quality levels.

Accuracy and timeliness

of shipping documentation and follow?up. Development of

new business accounts

and retention of existing clients.
Job Type: Full-time