The Role
Responsibilities: As IT systems analyst (Salesforce Analyst), you will establish and maintain constructive relationships with IT team and Business functions, understand current and future business requirements, identify systems and solutions to facilitate business functions\' activities, deploy new solutions and support existing portfolio. - Convert business requirements into systems requirements, help to formulate scope and objectives for solutions, assess cost, time and resources, define the priorities - Identify the optimal mix of solutions to achieve business objectives to properly assess risk and impact of solutions on applications portfolio, other business and IS functions - Translate business drivers into project plans/portfolio roadmaps that articulate and prioritize the changes required to application services on a short-term/medium horizon - Define and govern support process for portfolio in your domain - Establish and maintain partnership with IT project team members, central IT applications/technology/service delivery teams, providing regular updates to ensure the portfolio of applications is managed and developed to deliver agreed business needs. Keep partnership with relevant business functions. - Participate in briefings with 3rd party vendors, manage vendor relationships & budgets - Create/maintain systems/services documentations, training programs/materials, operating manuals - Adhere to relevant policies, procedures, and standards in order to achieve quality and compliance of solution and services - Follow incident/change/problem/release management procedures for appropriate solution portfolio - Assisting with guidance on reporting and capabilities of BI tools in market

Requirements
Desired Skills and Experience: - University degree in computer science / business administration / project management - Experience in IT in a large multinational company or company being service provider to multinational company - 3 years+ experience in Project Delivery either as project analyst or stream lead, - Evidenced vendor management - Evidenced operations efficiency lead initiatives - Fundamental knowledge of Salesforce Service Cloud , Commerce Cloud, Marketing Cloud - Solid understanding of API integration - Fundamental knowledge of data analytics, reporting and measuring KPIs - Strong communication skills, work independence, assertiveness, process orientation, self-driven - Ability to think "outside the box"

About the company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. ManpowerGroup powers the success of many of the world\'s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service. ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement. Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: * IT & Telecommunications * Engineering & Construction, Oil & Gas * Banking, Finance & Legal * Sales & Business Development * Marketing, Public Relations & Communications * Human Resources & Training * Customer & Support Services (Secretarial and Administrative) * Operational, Supply Chain & Logistics * Executive Recruitment * Emiratization Solutions * Recruitment Program Outsourcing Solutions * Managed Service Provider Solutions * Talent Based Outsourcing Solutions * Outsourced Staffing Solutions