Job Description

The Role

• Key member of the team responsible for the design, implementation and administration of marketing and service Cloud platform. . You will be working directly with the marketing, brand, PR and finance teams to define and implement scalable solutions across our lead, opportunity, and sales processes. . We are in the process of consolidating all operations on an omnichannel platform based on Salesforce Commerce, Marketing and Service. . You will play a leading role in bringing innovative solutions to transform the ways we drive value from our Salesforce platform. . Perform ongoing daily administrative tasks for Marketing, Service and Commerce cloud. . Sync data from different Salesforce modules. . Build insightful reports, use data in decision-making process and help stakeholders to optimise solutions. . Translate business requirements to technical specifications and implement tailored solutions. . Configure business process managed through Marketing and Service Cloud. . Configure, run triggers and API calls within the Salesforce platform. . Support our business team through configuration and maintenance of Salesforce platform. . Perform application updates and audits to ensure the proper functioning of the system. . Be recognised as a techno-functional expert in Salesforce cloud domain.

Requirements
Qualifications: . Minimum 4 years' experience administering Salesforce.com Sales Cloud and Service Cloud, hands on knowledge of studios and builder is a must, including customising fields, records, record sets, workflows, reports and other standard objects. . Working knowledge of various products and solutions offered by Salesforce and its partners, Integrations and Customer Portals experience a plus. . Analytical skills to identify business needs and design and produce highly effective solutions and reports. . Problem-solving abilities to identify and troubleshoot issues as they arise. . Ability to communicate complex information effectively to stakeholders at various levels within the organisation, and to answer questions clearly and concisely. . Experience with Salesforce.com Administration and configuration. . Salesforce Certified Marketing Cloud and service Consultant Credential preferred. . Experience with basic HTML and scripting. . Experience in Cosmetic industry.
About the company
We specialise in matching exceptional support staff to top businesses and private individuals. We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more. Our expert consultants only work with high-calibre individuals who offer outstanding business and private support. This is what makes us one of the market-leading permanent and temp recruitment agencies in London.