Job Description

Job Title Sales Wedding Planner

Description

Job description / Role

Wedding Planner

Reporting to the CCS Manager , The wedding Planner will be supporting the Conference Services and Catering Managers in their daily functions as well as to ensure the efficient functioning of the Sales & Catering office.

What's in it for you:

- Employee benefit card offering discounted rates in Accor worldwide

- Learning programs through our Academies

- Opportunity to develop your talent and grow within your property and across the world!

- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Solicit, negotiate, and book new and repeat business through various efforts (telemarketing, mailings, referrals, sales call, etc.) to maximize catering revenues to meet/exceed goals.

- Plan accommodations arrangements including guest rooms, visas, transport, arrival and departure details, and outside services if required

- Plan, up-sell, and detail the meeting/function with the client including space requirements, times, equipment, menus, etc.

- Coordinate payment procedure to include: credit, prepayment, and billing instructions, etc.

- Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction.

- Maintain accurate, legible records, and files to provide group history, ensure future and current quality service and enhance future prospects

- Utilize Opera System to track, solicit, book, and follow -up accounts

- Conduct site inspections with prospective and existing clients.

- Ensure that deposits/cancellation fees where applicable are forwarded to Accounting.

- Will personally process all information on booking to the other departments in the hotel responsible for delivery of services while client is on property.

- Conduct and/or attend daily meeting to review event contracts to ensure last minute changes are communicated accordingly

- Conduct pre-conference meetings to ensure key departments fully aware of relevant details pertaining to group.

- Be knowledgeable of and enforce local and state laws and regulations, with specific reference to health and safety

- Attend weekly / monthly departmental communication meetings, also sales and operations meetings as required.

- Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations. Actively participate in prescribed sales training.

- Assist managers in qualifying inquiries.

- Preparation of BEO's, contracts and proposals.

- Maintain the vacation calendar with the support of the administrative assistance.

- Handle and file appropriately the employee action forms related to vacations/sick leave.

- Ensure prompt and courteous service is extended to both internal and external customers.

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: