Job Description

Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a

Sales Support Specialist

at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.

Your Responsibilities:

Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes. Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness. Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions. Maintain up-to-date customer records and sales activity in CRM systems. Collaborate with various departments to resolve customer issues and enhance service delivery. Support the sales team in achieving targets by analyzing sales data and providing reporting insights. Engage in continuous learning to improve sales processes and enhance customer engagement.

Requirements

Qualifications:

Proven experience in sales support or a similar administrative role. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with CRM software (e.g., Salesforce) is preferred. Excellent organizational skills with the ability to prioritize tasks effectively. Strong written and verbal communication skills, with a focus on customer service. Detail-oriented with a proactive approach to problem-solving. A high level of professionalism and ability to work in a fast-paced environment.

Key Competencies:

Team Collaboration:

Ability to work effectively within a team to achieve common goals.

Customer Focus:

Commitment to delivering exceptional service to all customers.

Analytical Skills:

Ability to analyze data and derive actionable insights. *

Adaptability:

Willingness to learn and adapt to changing business needs.