Sales Support Specialist

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You will be working as Sales Support Quotation Specialist, will be the part of Electrification Business Area for Smart Buildings division based in Dubai, UAE. In this role you will be responsible to create competitive bids/estimations/quotations based on customer specification or customer requirements/budget in order to achieve both market competitiveness and high margin for the company, maintain and improve the balance between all ABB units and customers that are present in the area of responsibility.

This position reports to

Sales Support Manager, AE OC

Your responsibilities

• Formulating competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation, ensuring tenders are well documented in a timely manner and with appropriate level of detail, including full and accurate costs
• Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions
• Being familiar with MS Office and should handle Budgetary, SFDC, Apttus, SAP, CBOL tool Independently, in accordance with bid/estimate/quotation planning, ensuring that inputs for editing activities are provided on time and according to established quality procedures, managing external services to support bid/estimation preparation such as translations and governmental approvals
• Collecting and archiving documentation regarding the offer/order and records assumptions and decisions taken during the development process, regularly reporting the status of the bids/estimates/quotations using defined tools and collects and analyses the reasons for tenders being lost and won
• Identifying potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels, providing information and/or participates in the risk review process in accordance with ABB policy
• Responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements, establishing and maintaining effective customer relationships to understand customer needs
• Ensuring a positive customer experience throughout the sales process and providing any necessary technical support to Sales Managers during technical meetings with customers
• Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers to check match with specifications and collaborating with supply chain management to coordinate requests to subcontractors
• Supporting the development of any new tool introduced by business, generating report(s) and maintaining the data on weekly and monthly basis and monitoring the compliance of the sales teams in the region with required standards for maintaining data in the sales tools.

Your background

• Bachelor\xe2\x80\x99s degree \xe2\x80\x93 Bachelor of Engineering
• Minimum 5 years of experience in SAP, SFDC and excel knowledge
• Fully knowledgeable of the Sales Support Processes such as: supporting at the dedicated area a proper implementation and communication of the Sales Support Processes and possesses an in-depth knowledge in relation to the sales support tool (e.g. SAP ,SFDC, Apttus, CBOL) independently
• Supports the development of any new tool introduced by business, generate report and maintain the data on weekly and monthly basis and monitors the compliance of the sales teams in the region with required standards for maintaining data in the sales tools
• Fluency in English language is mandatory

Benefits

• Retirement plan

More about us

ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products Work model: on site #LI-onsite

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