Job Description

AABTools is seeking for young, dynamic Sales Support team members who have a good understanding on customer service fundamentals. This is a great opportunity to play a key role in an exciting, dynamic, rapidly growing organization. If you feel like you can deliver on the following, then we would love to talk to you.
Job Responsibilities:

• Assisting customer with their inquiries and following up with customers about their order status.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Coordinating to ensure that deliveries are dispatched in the agreed timeline
• Preparing and submitting Invoices in a timely manner for orders that have been processed and delivery to avoid payment delays
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Reporting any unusual activity to your supervisors.
• Recording sales trends and liaising with account managers to develop sales strategies.

Requirements:

• A high school diploma or equivalent.
• A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• The ability to multitask and quickly switch your focus.
• Computer literacy, Competent at MS Excel, and typing skills.
• An understanding of sales principles and customer service practices.

Job Types: Full-time, Permanent Application Question(s):

• Are you currently located at Dubai?