Job Description

Sales Support and Operations Coordinator - DP World - Dubai, UAE
Position Overview
The Sales Support and Operations Coordinator role at DP World Dubai provides critical support to commercial and operational teams by ensuring accurate sales administration, effective coordination, and smooth cross-functional processes. This position contributes to sales performance, operational efficiency, and compliance within a fast-paced logistics and supply chain environment.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Sales Support-Assistance
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the sales team by preparing proposals, coordinating contract reviews, and developing presentations
• Maintain and update sales pipelines, CRM systems, and tracking sheets on a daily basis to ensure data accuracy
• Conduct initial qualification of leads and route them to the appropriate sales representatives
• Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries
• Compile weekly, monthly, and quarterly sales reports including revenue forecasts and performance indicators
• Generate sales performance reports, metrics, and forecasts for management review
• Coordinate with operations teams to ensure seamless alignment between sales and operational processes
• Identify process inefficiencies and recommend improvements to enhance workflow effectiveness
• Support interdepartmental communication to resolve customer or operational issues promptly
• Ensure compliance with company policies, standard operating procedures, and quality standards
• Clarify internal processes related to attendance, performance, conduct, and workplace expectations
• Promote a proactive safety culture by encouraging participation and adherence to safe work practices

Ideal Profile

• Bachelor's degree in business administration, operations, sales, or a related field
• Minimum five years of experience in sales coordination, operations support, administrative support, or customer service roles
• Strong proficiency in Microsoft Office applications, particularly Excel or Sheets
• Excellent organizational and multitasking abilities with high attention to detail
• Strong communication, interpersonal, and presentation skills
• Proven analytical, problem-solving, and critical-thinking capabilities
• Ability to work independently and collaboratively in a team environment
• Capability to perform effectively under pressure in operational or high-risk environments

Why Join Us

• Opportunity to support commercial and operational excellence within a global logistics organization
• Exposure to integrated sales and operations processes in a complex business environment
• Collaborative workplace culture focused on safety, performance, and continuous improvement
• Long-term career development opportunities within DP World Dubai

About the Company
DP World is a global leader in logistics, ports, and supply chain solutions, enabling trade across six continents. Operating from Dubai, DP World integrates ports and terminals, marine services, logistics, and technology to deliver efficient end-to-end trade solutions. With a strong focus on innovation, safety, and people development, DP World Dubai offers professionals the opportunity to contribute to global trade while building sustainable and rewarding careers.
Job Title Sales Support and Operations Coordinator - DP World - Dubai, UAE
Sales Support and Operations Coordinator - DP World - Dubai, UAE
Position Overview
The Sales Support and Operations Coordinator role at DP World Dubai provides critical support to commercial and operational teams by ensuring accurate sales administration, effective coordination, and smooth cross-functional processes. This position contributes to sales performance, operational efficiency, and compliance within a fast-paced logistics and supply chain environment.
Job Details
Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Sales Support-Assistance
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the sales team by preparing proposals, coordinating contract reviews, and developing presentations
• Maintain and update sales pipelines, CRM systems, and tracking sheets on a daily basis to ensure data accuracy
• Conduct initial qualification of leads and route them to the appropriate sales representatives
• Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries
• Compile weekly, monthly, and quarterly sales reports including revenue forecasts and performance indicators
• Generate sales performance reports, metrics, and forecasts for management review
• Coordinate with operations teams to ensure seamless alignment between sales and operational processes
• Identify process inefficiencies and recommend improvements to enhance workflow effectiveness
• Support interdepartmental communication to resolve customer or operational issues promptly
• Ensure compliance with company policies, standard operating procedures, and quality standards
• Clarify internal processes related to attendance, performance, conduct, and workplace expectations
• Promote a proactive safety culture by encouraging participation and adherence to safe work practices

Ideal Profile

• Bachelor's degree in business administration, operations, sales, or a related field
• Minimum five years of experience in sales coordination, operations support, administrative support, or customer service roles
• Strong proficiency in Microsoft Office applications, particularly Excel or Sheets
• Excellent organizational and multitasking abilities with high attention to detail
• Strong communication, interpersonal, and presentation skills
• Proven analytical, problem-solving, and critical-thinking capabilities
• Ability to work independently and collaboratively in a team environment
• Capability to perform effectively under pressure in operational or high-risk environments

Why Join Us

• Opportunity to support commercial and operational excellence within a global logistics organization
• Exposure to integrated sales and operations processes in a complex business environment
• Collaborative workplace culture focused on safety, performance, and continuous improvement
• Long-term career development opportunities within DP World Dubai

About the Company
DP World is a global leader in logistics, ports, and supply chain solutions, enabling trade across six continents. Operating from Dubai, DP World integrates ports and terminals, marine services, logistics, and technology to deliver efficient end-to-end trade solutions. With a strong focus on innovation, safety, and people development, DP World Dubai offers professionals the opportunity to contribute to global trade while building sustainable and rewarding careers.
Post Details
Job Start Date
Salary from 8000.00
Salary to 11000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required