Sales Supervisor
Sharjah, United Arab Emirates
Job Description
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Looking For Sales Supervisor who have experience in Automotive/Insurance Industries in UAE. Sales Supervisor is responsible for driving the team\xe2\x80\x99s sales performance to achieve set revenue, profitability and customer service targets. The role involves overseeing and monitoring day to-day plans of the team, making realistic forecasts based on deals closed each week as well as overseeing the team\xe2\x80\x99s daily activities to review sales progress as per set dealer standards.
- Oversees and monitors the team\xe2\x80\x99s sales plans/activities to achieve branch targets/goals related to
- unit sales, trade-in appraisals, deliveries, identifying prospective customers, over-aged reservations,incoming leads report and CSI
- Reviews the team\xe2\x80\x99s sales progress on a daily/weekly/monthly basis to suggest a realistic forecast and accordingly modify action plans
- Receives and cascades set strategy, and drives its success within the team to ensure alignment with
- Nominates and assigns Sales Consultants to man/cover outdoor events as required i.e. product
- Remains up-to-date and comprehensively understands DRS, HR Policies, and Group\xe2\x80\x99s processes in general, including code of conduct, disciplinary actions, etc to confidently apply them as applicable
- Channelizes business opportunities and negotiates with customers to help close deals. This includes managing customer queries and suggesting potential solutions.
- Oversees and monitors \xe2\x80\x9cSpecial\xe2\x80\x9d vehicle order intake, assists Sales Consultants where necessary, and reviews order details to ensure customers are fully aware of and agree with the terms and conditions and down-payment is collected in-line with set policies. This includes obtaining Line Manager\xe2\x80\x99s approval on pricing.
- Drives team to update lead-management report to facilitate management review
- Receives and acknowledges customers complaints and resolves issues to maintain customer satisfaction. This includes making recommendations for settling complex issues
- Oversees and monitors trade-in appraisals and subsequent trading of cars to contribute to set trade-in targets.
- Updates and prepares \xe2\x80\x9cMonthly appraisal form\xe2\x80\x9d and conducts/attends meetings with the Line
- Monitors the KPIs for the team to meet the department\xe2\x80\x99s sales performance and customer service
- Automotive/Insurance: 2 years (Required)
- Arabic (Preferred)
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Job Detail
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Job IdJD1651986
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned