Job Description

This position requires strong communication skills, in depth market intelligence and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding Field Sales environment.

KEY ACCOUNTABILITIES

Act as the main point of contact between internal DP teams and client Collaborate closely with sales executives to assist in the development and execution of sales strategies, including prospecting, lead generation, and account management Maintain regular communication with clients, providing exceptional customer service and addressing inquiries, requests, and concerns promptly Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standards. Address and resolve any issues or discrepancies related to shipments expectations Analyze customer reporting as needed Contribute to customer QBR preparation and delivery Monitor and track shipments to ensure on-time delivery, providing updates to clients and internal stakeholders as necessary Maintain accurate and up-to-date customer records, sales reports, and relevant documentation using our CRM system Work closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and excellent customer experience

QUALIFICATIONS, EXPERIENCE AND SKILLS

Strong knowledge of Freight Forwarding operations and processes Ability to work independently and as part of a collaborative team Strong problem-solving skills and a customer-centric mindset Experience in managing & coordinating solutions, business changes and customer projects Excellent communication and interpersonal skills Detail-oriented with strong organizational and multitasking abilities Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
Job Types: Full-time, Permanent

Application Question(s):

Do you have Freight Forwarding experience? Can you join in Abu Dhabi Office? * How soon you can join?