Your Role

Introduction and

A key contributor to the BeaconMedaes regional growth strategy, this position shall further strengthen our Regional BeaconMedaes Competence Centre where this position shall support our direct sales, spare parts, service, operations and our regional distribution partners. You will provide high quality, timely and efficient support to the team and be a key contributor to customer success. End customers and distribution partners are located across the Middle East, Africa & Central Asia regions, hence location of this position could be remote. This position reports to the BeaconMedaes Regional Business Line Manager in Dubai.

Job description

• Process orders received, maintaining the integrity of the post sales process by acquiring the necessary POs, validating them and booking the OR with necessary approvals.
• Generate and provide customers with order acknowledgements and follow up with Product Companies for the same in case of Indent Orders
• Liaise with PC regarding placement of orders and expedite to product companies as required to meet all customer commitments. Ensure follow up on OAs with PC.
• Track monthly shipments and ensure all requisite shipping information/documentation is provided in a proactive manner.
• Generate invoices upon completion of shipment for local orders.
• Follow up with customers regarding payment issues and coordinate resolution as required.
• Maintain records of OR, OI and OOH and keeping them updated for instant recall.
• Maintain and organize the filing system for MGS division.
• Generate monthly reports and presentations as required.
• Pro-actively manage and monitor orders, delivery dates and holds and also to escalate where appropriate.
• Pro-actively provide status updates to internal and external customers on transactions and issues on a regular basis as defined by the Management.
• Assist in upkeeping the installed base information and customers records in both SAP and the GQS
• Monitor stock levels and receivables on a monthly basis.
• Assist sales team as necessary to prepare documentation for tenders and letters and quotations for customers and distributors.
• Support marketing campaign, Event coordination - support. and execution
• Registering vendors and all customers/partners in BHR, AE1, AE2 and with all PCs.
• Maintain pricing list of QMS parts for AE1 and AE2
• Liaise with SAP BKU to create new part numbers in new orders.
• Create Chamber of Commerce COO certificates for local orders
• Perform ad-hoc tasks on projects assigned by BLM in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

To succeed, you will need

Experience requirements

At least 2-3 years in Sales/Service Administration/Coordination roles

Experience in order processing

Experience with service operations is an advantage.

Good verbal and written communication skills

Strong organizational skills

Experience in handling multiple tasks in parallel and meeting deadlines effectively and accurately

Knowledge

Proficient with Microsoft Office products, particular with Word, Excel and Power Point

Knowledge of ERP systems, SAP, SCALA, Global Dispatch

Professional command of English, both written and oral

Educational requirements

Bachelor\'s Degree / Diploma

Preferred qualifications in Administration/Marketing

Personality requirements

Ability to work independently and as a team player.

Must have excellent customer focus and have the propensity to support colleagues.

Self-motivated, self-confident and dynamic person.

Planning, organizing and prioritizing skills.

Excellent interpersonal skills with the ability to multitask as and when needed.

Highly flexible and willing to adapt working time to business requirements.

Ability to meet reporting deadlines.

Overall willingness to do what it takes.

In return, we offer you

Beacon Medaes is part of Atlas Copco Group.

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

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City
To be Decided

Last Day to Apply

July 19, 2023

Life is in the Details

BeaconMedaes has been the center of the medical gas world for more than 60 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.

Learn more at

Atlas Copco