The role-holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.
Core Responsibilities:
Describes product features and benefits;
Educates clients on brands quality standards and specifications
Advises customers on product ranges best suited to their needs; Answers customers' queries to help them make a decision on the purchase
Ensures customers' needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
Maintains awareness of new product launches, promotional events and sales
Achieves sales targets by using sales techniques, up-selling and cross selling
Ensures promotions and pricing are accurate and in line with company standards and policies
Computes sale prices and discounts as applicable; Maintains sales records
Receives and processes cash, changes and credit payments and generates invoices and receipts
Operates as a cashier and be consistently accurate in money handling (in case applicable)
Adheres to loss prevention, inventory controls and standard operating procedures of the company
Ensuring Proper product placement and arrangement
Ensures the highest standards of housekeeping and grooming etiquette are always maintained in stores
Qualifications / Skills:
High School/ Diploma
A minimum of 1 to 3 years of relevant experience
Product/brand knowledge - Cricket, Badminton, Football and other sport
Interpersonal skills
Customer Service Orientation
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
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