Job Description

We are immediately hiring Receptionist cum Sales Consultant

• Work the front desk area management, Greet all the clients in a pleasant manner
• Maintained a record of all guests and members coming to the gym.
• Assisted the Duty Manager in maintaining the gym.
• Administered the payments made by the members.
• Greeted all clients in a friendly manner giving a helpful ear if necessary. Resolved all customer complaints.
• Maintained a tidy reception area and check cleanliness of all gym equipment
• Ensured front desk was well attended at all times
• Handle Freelance trainers\xe2\x80\x99 and collect their IDs, certificate documents and explain about the freelance agreements and terms & conditions while they are joined in the gym, and maintain their client data on the system. On the basis of clients give access to the gym.
• Handle group classes and maintain the data properly to the system.
• Scheduling appointments with clients to start new membership or follow up on past memberships
• Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility\xe2\x80\x99s services
• Processing membership applications and fees, collecting ID information, and issuing memberships
• Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
• Updating member records with new contact information and payment details
• Maintaining membership records and processing fees as directed by management
• Collecting payment from members for gym services rendered
• Explaining facility policies and procedures to new members and helping them get acquainted with the facility
• Making announcements over the public address system about events taking place at the gym or facility or about facility policies
• Process guest passes and successfully convert the first-time visitors to full-time members.
• Actively listen to members to properly handle requests and introduce them to the appropriate staff member to meet their concerns.
• Greet members and guests with a smile and always provide best customer service to them.
• Supply members with towels and additional supplies.
• Promote and sell gym-related merchandise, including towels, clothes, and portable equipment.
• Promote add-on services, including monthly memberships, personal training

Requirements:

• Fluently Speak English
• Min 1 Year Experience
• Communication Skill & Convincing Skill

Job Types: Full-time, Permanent Salary: AED2,500.00 - AED3,500.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service (Preferred)