Job Description

Job Title (Please Read Carefuly before applying)

Sales Operations Officer - Real Estate Development

Location:

Abu Dhabi, UAE

Company:

Ohana Real Estate and Development

Employment Type:

Full-time

Role Overview

We are seeking a

detail-oriented and process-driven Sales Operations Officer

to support and control the full sales lifecycle for our real estate developments.
This role is critical in ensuring

smooth coordination between Sales, Brokers, Legal, Finance, and CRM

, while maintaining

accuracy, compliance, and speed

across bookings, EOIs, SPAs, and post-sale processes.

Key Responsibilities

Sales & Booking Operations

Process and validate

EOIs, bookings, and reservations

Issue, track, and follow up on

Sales & Purchase Agreements (SPAs)

Coordinate SPA signing, amendments, cancellations, and re-issuance Maintain accurate

unit availability, pricing, and inventory status

Ensure booking data accuracy across

CRM and ERP systems

Broker & Channel Management

Support

broker registration, onboarding, and documentation

Validate broker deals, commissions, and compliance requirements Coordinate broker lead registration and allocation (where applicable) Act as a liaison between

Sales Team and Brokerage Network

CRM & Data Management

Maintain clean, updated, and auditable records in

CRM systems

Generate sales trackers, reports, and dashboards Monitor deal pipeline, aging bookings, and pending SPAs Support CRM data integrity and user compliance

Cross-Functional Coordination

Work closely with

Sales, Legal, Finance, Collections, and Customer Service

Coordinate approvals related to pricing, payment plans, discounts, and exceptions Support launch, pre-launch, and post-launch sales operations activities

Compliance & Documentation

Ensure all transactions comply with

UAE real-estate regulations

Maintain proper documentation for audits and regulatory requirements Follow internal SOPs, approval matrices, and authority levels

Key Requirements

Experience & Education

Bachelor's degree in Business Administration, Real Estate, Finance, or related field.

2-5 years of experience

in Sales Operations or Real Estate Administration (developer or brokerage) Experience in

off-plan and/or ready property sales

is highly preferred

Technical Skills

Strong knowledge of

EOI, SPA, booking, and post-sale processes

Hands-on experience with

CRM systems

(

Salesforce "is an Advantage"

, Oracle, or similar) Strong Excel skills (trackers, reports, reconciliation) Familiarity with

UAE real estate regulatory frameworks

is an advantage

Core Competencies

High attention to detail and data accuracy Strong organizational and time management skills Ability to work under pressure during launches and peak sales periods Excellent communication and stakeholder coordination skills Professional, ethical, and compliance-oriented mindset

Language Skills

English is mandatory. Arabic is a strong advantage
Job Type: Full-time

Education:

Bachelor's (Required)
Experience:

Sales Officer Operations : 4 years (Required)
Language:

English (Required) Arabic (Required)
Location:

* Abu Dhabi (Required)