The Company Bin Moosa and Daly LTD LLC is one of the first Abu Dhabi-based trading companies, serving the UAE local market for 50 years. The Company was established in 1967 by Michael F. Daly to service the emerging Abu Dhabi construction market. Over the years, the company has grown dramatically and expanded its portfolio of products to include pumps, hydraulic solutions, solar water heaters, manhole covers and anti-corrosion systems. We are the premier local assembler of high quality Packaged Pump sets and have active sales outlets in Abu Dhabi, Musaffah, Dubai, Sharjah and Al Ain. In addition to being a pioneer in the supply of water flow and pressure products, we cater to offshore developments with corrosion prevention, sealing technologies and hazardous area lighting. We sell top quality products sourced from over 14 countries, with a portfolio of more than 30 brands (10+ sole distributor). Job Objective Responsible for handling customers in a professional manner by responding to their queries and ensure customer satisfaction. Proactively support BMD sales initiatives to achieve branch sales targets. Specific responsibilities: Respond to customer queries about products, prices, availability and credit terms in a professional manner. Handle counter sales transactions including invoicing- cash and credit sales and achieve targets. Ensure customer satisfaction at all times and improve relationships with new and existing customers. Resolve customer complaints regarding sales and service. Liaise with Warehousing and Logistics team to ensure that delivery commitments are achieved on time. Proactively communicate with customers about any expected delivery/ delays. Create a positive and cheerful attitude in the counter and while dealing with customers and colleagues. Generate quotations from the system , in line with BMD\'s sales and credit policy. Closely follow-up quotations to secure sales. Update CRM and Generate Reports. Qualification Graduation in any stream preferably B.Com. or equivalent Experience 3 Years of hands-on experience in a similar role preferably in electro-mechanical products trading environment. Age 25 \xe2\x80\x93 35 Years Computer skills

• Good in MS Office, internet and emails
• Knowledge of an ERP system is desirable

Driving License Valid UAE driving license an added advantage Language skills

• Good communication skills in English and Hindi
• Arabic an added advantage

Functional skills

• Basic mathematics
• Selling and interpersonal skills
• Strong attention to detail and problem-solving skills.
• Excellent team player with sound work ethics

Job Type: Permanent