About Us: Team Sports Services (TSS) was initially founded in Melbourne Australia, and it has become one of the most successful team sports academy programs attracting elite players in all age and skill level. TSS now operates in United Arab Emirates (Dubai, Sharjah and Abu Dhabi) providing basketball and football academy programs to all children between the ages of 4 years to 17 years to participate. This is a fantastic opportunity for an exceptional Operation Manager to lead the Academy\xe2\x80\x99s delivery of administrative, operational, logistical and other support services in consultation with the Academy Manager and Chief Executive. About the Role: This is a key role within our Academy in which you will be responsible for and manage all its basketball, football / technical aspects, e.g., Budget, Education, Operations, Regulatory issues, Staffing, Safeguarding, etc. You will lead the operations\xe2\x80\x99 side of the Academy, ensuring that all aspects run effectively and to the highest standards, promoting the Academy culture and creating an elite environment for the development of young players. You will also oversee the Academy\xe2\x80\x99s Sales and Marketing branch, Budget and manage and administer all operational expenditure. You will manage the Academy Operational staff (Facilities, Transport, Kit & Football equipment), the Head of Education and Welfare, and liaise closely with Coaching, Medical and Recruitment Staff. Your responsibilities will be to:

• Manage all non-football/technical aspects of the Academy, including but not limited to Education, Operations, Regulatory issues, Staffing, Safeguarding etc, and take overall responsibility for the operating budget.

• Manage all Academy Day to day operations ensuring all staffing, transport, accommodation, hospitality, medical care, kit, facilities and equipment needs are met.

• Produce weekly, monthly & yearly scheduling of the Academy Programme.

• Manage the Academy fixture schedules including correspondence with clubs, distributing relevant fixture information (exchange calendar, fixture lists)

• Carry out all program preparations, including but not limited to academy session, coaches and their expenses, facilities, hospitality, transport, accommodation, food and accreditation.

• Ensure that all paperwork is completed and up to date for compliance and ongoing audit processes.

• Manage the diary, meeting schedule, agendas and minutes in line with requirements for all departments including distributing weekly activity sheets and create reports in preparation for meetings as required and accurately update all relevant information from the weekly meeting.

• Liaise with the Academy director, Head of coach and HR regarding staffing needs

• Check timesheets and expense claim forms ahead of submission to payroll/accounts.

• Liaise with the Head of each department to ensure departmental needs are met.

• Liaise with the Club\xe2\x80\x99s Designated Safeguarding Officer to ensure full compliance with all safeguarding policies and procedures and completion of checks throughout the Academy.

• Ensure compliance with all rules and regulations for the basketball and Football Association, as applicable to young players

• Attend professional development events and play a key role on the Academy Management Team, attend Technical Board & Football Operations meetings, participating in the continual review, analysis and development of the Academy\xe2\x80\x99s vision and strategy. * Monitor and update ISO audit criteria. * Monitor the updating of the Performance Management System (PMA). * Oversee scout requests in line with Academy protocol and EFL rules.

You will have the following qualifications and experience:

• Degree level or equivalent education or relevant professional training or experience

• Experience of working with sporting academy

• Experience working within an elite playing environment

• Experience in undertaking health and safety duties and responsibilities appropriate to the post

In addition, you will:

• Be driven to achieve deadlines, organise and prioritise workload effectively, and continually review ways of working to improve efficiency and effectiveness.

• Have demonstrable skills and abilities in an executive PA / administration capacity

• Display excellent interpersonal skills, with people of all ages and backgrounds, and be able to maintain confidentiality, and act with tact and diplomacy

• Communicate verbally and in writing clearly and concisely and be able to understand and explain matters arising in own area of work.

• Contribute to internal and external networks, actively seek to build productive relationships, share information and ideas and improve working practices

• Have excellent IT skills including the use of MS Office, intranets, web and Outlook

• Be willing and flexible to deal with urgent changes / demands, whilst maintaining existing workload.

• Be adept at handling difficult situations and confidential matters according to policy and procedures, referring to others where necessary and appropriate.

Important 1.

• You will be required to maintain flexibility with working hours to meet the demands of the role, working on all match days and across all academy sites including the Stadium, Club offices, Training Ground.

• Send application CV and covering letter via indeed and a representative from TSS will be in contact.

Job Types: Full-time, Permanent Salary: Up to AED8,000.00 per month COVID-19 considerations:
TSS adheres to strict covid measures.