Job Description

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Role Overview
The Sales Manager - Loyalty Management & Gift Card Solutions will be responsible for driving direct sales and strategic partnerships for enterprise-grade Loyalty Management Systems (LMS) and Gift Card solutions. The role focuses on acquiring and expanding mid-market clients across the UAE and GCC.
Working closely with senior sales leadership, this role requires hands-on consultative selling, strong relationship management, and established access to decision-makers within retail brands, malls, loyalty programs, and emerging enterprises.
Key Responsibilities
Sales Strategy & Execution

• Develop and execute a sales strategy aligned with overall business objectives
• Drive new client acquisition and account expansion within the mid-market segment
• Continuously refine sales approaches based on market insights, customer feedback, and competitor analysis

Direct Sales & Revenue Generation

• Sell Loyalty Management Systems (LMS) and Gift Card Management Solutions to mid-market clients
• Engage senior stakeholders and decision-makers to close high-value commercial deals
• Build, manage, and convert a strong sales pipeline to achieve quarterly and annual revenue targets

Partnership Development

• Identify, develop, and manage strategic partnerships with retail chains, malls, loyalty programs, and emerging enterprises
• Present compelling value propositions that generate incremental revenue for clients and partners

Cross-Functional Collaboration

• Work closely with Marketing, Product, Customer Success, and Finance teams to align messaging, pricing, and go-to-market strategies
• Support smooth customer onboarding and ensure long-term client satisfaction

Pipeline & Forecast Management

• Maintain accurate opportunity tracking using CRM tools
• Provide regular pipeline updates and sales forecasts to senior leadership

Market & Competitive Intelligence

• Stay informed on industry trends, competitive offerings, and evolving client needs
• Share market insights to support product positioning and continuous improvement

Requirements:
Ideal Candidate Profile
Experience

• 5-10 years of B2B sales experience in SaaS, loyalty platforms, gift cards, fintech, or payments
• Proven track record of selling successfully to mid-market clients
• Experience engaging with retail brands, malls, loyalty programs, or enterprise clients in the UAE and/or GCC

Skills & Competencies

• Strong consultative selling and negotiation skills
• Excellent verbal and written communication, including executive-level presentations
• Highly driven, self-motivated, and target-oriented
• Ability to convert existing relationships into measurable commercial outcomes

Success Metrics (First 12 Months)

• Closed multiple mid-market LMS and Gift Card solution deals
• Built strong relationships with key decision-makers across UAE and GCC markets
• Achieved or exceeded assigned annual sales targets
• Established a robust and sustainable sales pipeline

Benefits:
Monthly Salary: 15K + Benefits as per Company policies

Skills Required