Job Description

We are seeking an experienced

Sales Manager

to take full ownership of all new and existing patient communication. This role is fast-paced and requires someone who can manage daily calls, handle high volumes of messages, and maintain smooth booking flow across all channels. The ideal candidate must be hardworking, organised, a strong team player, and committed to driving patient conversions and satisfaction across the business.

Key Responsibilities:

Handle all daily communication across WhatsApp, phone calls, emails, and social media channels. Manage and respond promptly to all incoming leads and patient messages. Book new appointments and manage existing patient bookings, including rescheduling when required. Convert enquiries into consultations and treatments through professional, informative, and persuasive communication. Maintain an organised CRM/log of all leads, follow-ups, and booking updates. Track and report on lead sources, conversion rates, and performance KPIs. Work closely with the marketing team to align with campaigns and maximise ROI. Coordinate with doctors and clinic staff to optimise appointment flow across both clinics. Assist in developing scripts, templates, and communication strategies that reflect the clinic's premium brand image.

What We're Looking For:

Minimum

5 years of experience

in sales, client coordination, or customer-facing roles (aesthetics, wellness, or luxury service preferred). Strong verbal and written communication skills. Highly organised, proactive, and confident in managing high-volume communication. Polished, professional demeanour that represents a luxury medical brand. Experience using CRMs, booking systems, and follow-up tools. Ability to work under pressure while maintaining exceptional service standards.

What We Offer:

Commission-based role

with strong earning potential. Opportunity to join a fast-growing, internationally recognised clinic. Training and development in luxury client care and advanced treatment knowledge. Supportive and dynamic team environment. A beautiful working environment in one of Dubai's leading wellness clinics.
Job Types: Full-time, Permanent

Pay: From AED10,000.00 per month

Application Question(s):

Have you worked in the Medical Industry before?
Experience:

Sales Manager: 5 years (Preferred)
Language:

* English as your first language? (Required)