Job Description

Sales Manager - Corporate & MICE

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to
• Make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Conducts daily sales calls and arrange site inspection trips to hotel for Corporate / MICE clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Able to support hotel's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Works closely with Revenue department to ensure proposed rate negotiations meet the financial needs of the hotel.
• Develops strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompanies the sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Closely following up on all business leads within a 24 hour response time line to clients.
• Maintain comprehensive knowledge of the accounts being handled, their potential, our market share within their total potential, C&B requirements, other hotel related requirements, RFP related information, RFP decision making process.
• Take full ownership of own performance.
• Initiate, implement and update ADPs for assigned accounts in line with the departmental guidelines
• Responsible for 100% account penetration by establishing close relationships at all levels within the assigned accounts / territory
• Coach Sales Executives (where applicable)
• Manage a portfolio of accounts
• Update Sales force / ANAIS systems with the meeting outcomes
• Maintain an accurate database and communication
• To comply with local legislation and be conversant and act in accordance with any such matters relating to your department.
• To undertake Manager on Duty and Weekend Duty as dictated by the Hotel's policy

Your experience and skills include:

• Relevant sales experience is an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Highly responsible & reliable
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Languages: Fluent in English and Arabic. French is an added advantage.

Why work for Accor?

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS