Job Description

Join or sign in to find your next job Join to apply for the Sales Manager (AA) role at ADNOC Group Get AI-powered advice on this job and more exclusive features. Job Purpose

Plan, lead and manage overall operations for the LPG Sales in the assigned region in line with the defined functional strategy and quality standards, ensuring achievement of optimum sales targets, cost efficiencies and highest customer satisfaction levels. Key Accountabilities

Job Specific Accountabilities

Market Analytics

Maintain and analyse customer data and provide feedback to Department Manager; advise on forthcoming opportunities to support future growth. Provide market feedback (competition, promotions, sales trends, etc.) regularly. Conduct feasibility studies to analyze the market using information from agents and distributors about current and future customer requirements. Product Pricing

Adjust LPG Cylinder prices for Distributors, Government, and commercial customers as required, following Department ManageraEUR(TM)s guidance. Sales Operations and Business Development

Develop relationships with existing customers and prospect new business through meetings, calls, and visits. Understand customer requirements and promote ADNOC products and services. Process purchase orders and support effective order execution. Coordinate with Technical and Supply teams to meet customer needs and ensure timely deliveries. Engage with agents and distributors to gather feedback and resolve issues, fostering good relationships. Identify new business opportunities via cold calling, market monitoring, and tender follow-ups. Prepare proposals, negotiate terms, and close sales. Participate in site visits to customer facilities. Credit and Collection

Ensure timely collection of debts to maintain cash flow. Review customer payment reports and take actions to minimize outstanding amounts. Investigate and approve credit for new customers. Manage credit limits and review customer creditworthiness regularly. Customer Service

Ensure service quality meets customer expectations through feedback and coordination. Handle customer queries and complaints promptly and effectively. Coordinate complaint resolution across departments to maintain customer satisfaction. Relationship Management

Maintain effective relationships with internal departments and external entities, ensuring ethical standards and prompt issue resolution. Others

Represent the company at seminars, exhibitions, and networking events. Stay updated on market trends, competition, and product knowledge. Provide strategic advice to management. Qualifications, Experience, Knowledge & Skills

Minimum Qualification

BacheloraEUR(TM)s degree in Business Administration (Marketing/Sales) or relevant field. Minimum Experience & Skills

At least 8 years of sales management experience. Experience in managing business operations and developing strategic plans. Regional exposure and retail experience are advantageous. Strong project management and strategic alignment skills. #J-18808-Ljbffr