Job Description

Location
Dubai, United Arab Emirates
Experience
3-5
Job Type
Outsourcing

Profile Summary:

A dynamic Business Development and Marketing professional within the Logistics Department, responsible for driving revenue growth across both warehousing/distribution and air freight services. This role combines proactive sales generation, strategic market analysis, and strong relationship management to secure new business and maintain a high level of customer satisfaction.

Key Responsibilities:

Sales & Business Development:

+ Drive sales for warehousing, distribution, and air freight services.
+ Identify, pursue, and secure new business opportunities while retaining and growing existing client accounts.

Marketing & Market Analysis:

+ Develop and implement targeted marketing initiatives that support logistics projects.
+ Conduct feasibility studies, competitor intelligence, and market research to spot trends and recommend new service offerings.

Client Relationship Management:

+ Build and nurture strong relationships with customers, service providers, and government authorities (e.g., seaports, airports).
+ Proactively address client complaints, resolve operational issues, and ensure timely settlements of receivables.

Reporting & Forecasting:

+ Prepare regular sales reports, forecasts, pipeline analyses, and performance reviews for senior management.
+ Monitor key performance indicators (KPIs) against targets and recommend corrective actions.

Target Achievement:

+ Consistently meet or exceed sales targets and contribute to the company's revenue objectives.

Communication & Collaboration:

+ Liaise internally with Logistics, Operations, and Finance teams to align on service delivery and continuous improvement.
+ Engage externally with customers, customs authorities, and regulatory bodies to streamline processes.

Occupational Health & Safety:

+ Follow and enforce safety protocols in warehouse and freight handling environments.
+ Report incidents promptly and has the authority to halt unsafe activities.

Candidate Requirements:

Experience:

+ 3-4 years of progressive sales or business development experience in warehousing, distribution, and/or air freight within the UAE.

Industry Knowledge:

+ Deep understanding of logistics operations, supply chain management, distribution networks, and air cargo processes.

Sales & Marketing Skills:

+ Proven track record of identifying and converting business opportunities, managing sales pipelines, and executing marketing campaigns.

Client Management:

+ Excellent at fostering long-term customer relationships, negotiating contracts, and ensuring high satisfaction levels.

Analytical & Reporting:

+ Skilled in market feasibility studies, competitor analysis, and in preparing detailed sales performance reports.

Education:

Bachelor's degree in Business, Commerce, Marketing, Logistics, Supply Chain Management, or a related field.

Skills & Competencies:

Exceptional communication and negotiation skills (English fluency required; Arabic is a plus). Strong commercial acumen with the ability to understand and articulate complex logistics solutions. Proficiency in CRM, ERP, and sales-management tools. Highly organized, target-driven, and able to work independently as well as part of a cross-functional team. Demonstrated ability to adapt quickly in a fast-paced, regulated environment. Commitment to maintaining the highest standards of safety and compliance









Skills
Customer Satisfaction, Marketing, Industry Knowledge, Client Management, Logistics, Relationship Building, Forecasting, Negotiation Skill, Accountability, Competitor Intelligence, Customer Service, Sales Skill, Excel, Business Development, Shipping, Strong Understanding, Trends