Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world\xe2\x80\x99s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest\xe2\x80\x99s expectations. Main Responsibilities

• Effective sales of the meeting space and group room revenue in line with MOHG standards
• Manages events and integrates team based service to achieve a successful event
• Coordinates and communicates verbally and in writing with the customer and hotel operations the details of the event. Attains and provides Post-event feedback to the customer
• Maintains the customer relationship from the initial stage through to the post event phase to the return to sales for re-solicitation
• Liaison between the operation and the customer throughout the event process (pre-event, event, and post-event)
• Is accountable for his/her customers\xe2\x80\x99 experiences from file turnover through the post event phase until turnover back to sales.
• Makes presence known to customer during the entire event process. Is available to solve problems and/or suggest alternatives to previous arrangements
• Greets customer during the event phase and hands off to operations for the execution of details
• Effectively upsells throughout the pre-event and event phases

Requirements:

• Minimum 1 years of experience working in a 5-star hotel environment
• Previous experience in the GCC preferred
• Experience in large events and Outside Caterings of significant size preferred
• Must be excellent in using computer and well versed in all computer applications
• Charming and outgoing with excellent interpersonal skills for both external and internal customers
• Ability to work under pressure
• Positive attitude and good communicator
• Effective time management, communication and presentation skills
• Flexibility to respond to a range of different work situations

If you are interested in joining our pre-opening team apply today! Advertised: 03 Apr 2023 Arab Standard Time
Applications close: