Gold & Bullion Trading | Retail Luxury Goods and Jewellery
Seniority Level:
Mid-Senior level
About Arakkal Bullion LLC
Arakkal Bullion LLC is a trusted name in the gold and bullion trading industry, committed to providing premium quality gold products and exceptional customer service. Located in the prestigious Gold Souq, we pride ourselves on our integrity, transparency, and deep understanding of the precious metals market.
About the Role
We are seeking an experienced and dynamic
Sales Executive
to join our gold bullion division. The ideal candidate will possess in-depth knowledge of the bullion market, demonstrate excellent customer relationship management skills, and have the ability to communicate effectively with our diverse, multinational clientele.
This is an excellent opportunity for a results-driven professional to grow with a reputable bullion brand while working in a supportive and growth-oriented environment.
Key Responsibilities
Sales & Customer Engagement
Actively engage with walk-in customers, repeat clients, and high-net-worth individuals to promote and sell gold bullion products (bars, coins, and other investment-grade gold)
Provide expert consultation on bullion options, gold purity standards (999, 995, etc.), weights, and current market trends
Present product offerings tailored to customer investment goals and budgets
Drive individual and store-level sales performance to meet and exceed targets
Relationship Management
Build, nurture, and sustain long-term relationships with clients to encourage repeat business and referrals
Offer personalized after-sales service and market insights to retain customer loyalty
Handle customer inquiries, complaints, and feedback with professionalism and efficiency
Operations & Compliance
Maintain accurate and detailed transaction records, including invoicing, billing, and payment processing
Ensure full compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), and all regulatory requirements
Monitor stock levels and coordinate with management for inventory replenishment
Stay updated on gold prices, market fluctuations, and industry developments
Collaboration & Reporting
Collaborate with the sales team to achieve collective targets and share best practices
Provide regular sales reports and market feedback to management
Participate in promotional campaigns, events, and customer outreach initiatives
Candidate Requirements
Essential Qualifications
Minimum 3-4 years of proven experience
in the gold bullion industry (bullion sales, precious metals, or gold trading)
Strong understanding of gold purity, weights, pricing mechanisms, and bullion investment products
Excellent knowledge of KYC/AML procedures and regulatory compliance in the UAE gold market
Language Skills
Fluency in multiple languages is mandatory:
English (Required)
Hindi (Required)
Arabic (Preferred)
Additional languages such as Urdu, Malayalam, Tamil, Bengali, or other regional languages are a significant advantage
Skills & Competencies
Exceptional interpersonal, communication, and negotiation skills
Proven ability to close sales and meet/exceed performance targets
Strong customer-first mindset with high integrity and ethical standards
Detail-oriented with excellent organizational and time-management abilities
Confident, presentable, and able to work in a fast-paced retail environment
Basic proficiency in MS Office and point-of-sale (POS) systems
Personal Attributes
Self-motivated with a proactive approach to sales
Trustworthy and able to handle high-value transactions with discretion
Team player with a positive attitude and willingness to learn
Adaptable to market changes and customer needs
What We Offer
Compensation & Incentives
Competitive monthly salary:
AED 3,000 - AED 4,000 (based on experience and qualifications)
Attractive performance-based incentives and commissions
tied to individual sales achievements
Annual bonuses and salary reviews based on performance
Career Growth
Opportunity to work with a reputed and established bullion brand
Professional development and training in bullion trading and customer management
Clear pathways for career advancement within the company
Work Environment
Supportive and collaborative team culture
Modern facilities in the heart of the Gold Souq
Exposure to a diverse, international customer base
Application Details
Application Deadline:
NOV 30, 2025
How to Apply
Interested candidates meeting the above requirements are invited to submit their applications including:
Updated CV/Resume
Cover letter highlighting relevant experience in gold bullion sales
Contact details of at least two professional references
Please send your application to:
careers@arakkalgold.com
Job Function
Sales and Business Development
Join Arakkal Bullion LLC and be part of a team that values excellence, integrity, and customer satisfaction in the precious metals industry!
Arakkal Bullion LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Application Question(s):
What is your visa status and validity period?
What is your expected salary?
Are you able to join immediately?
Experience:
* Gold Bullion Industry: 3 years (Required)
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