Job Description

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.



We're proud of the work we do and the recognition we've received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.



If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.



As a Sales Engineer, you will have a significant impact on the success of each sales presentation in which you participate and will share in its financial rewards. In this key position, you will contribute directly to the bottom-line health of the company.



Provide technical support and solutions to the sales team and customers prior to the sale. Maintain extensive knowledge of complex aspects of products and systems demonstrations required to educate the client. Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization. Answer client questions on product functionality, integration, and usage and solve pre-sales support problems. Apply knowledge of company products, customer technology and sales cycle in order to generate quality customer connections and sales for the company.

Key Responsibilities

Demonstrate ExtraHop solutions, differentiate them from the competition and identify where they fit in the context of the wider market Independently conduct Proof-of-Concepts (POC), from installing the appliance to helping prospective customers interpret data in the context of their environment to preparing/presenting a summary of the value demonstrated Identify compelling events or specific business problems and offer the optimal ExtraHop solution that addresses that requirement Assess prospective customer needs and uncover requirements for ExtraHop security solutions in the cloud Articulate the security value proposition and key differentiating capabilities to prospective new customers and solutions partners Support sales process within qualifying opportunities, mapping technical capabilities to business drivers/corporate initiatives, and scoping a BOM Work with Regional Sales Managers and Sales Engineers to prepare and present proposals and RFIs Partner with our Sales and Product Development teams to develop cloud security solutions

Required Qualifications & Experience

5+ years selling Cloud and Cyber Security technology into large Enterprises with direct AWS, Azure or GCP experience. Bachelor's degree in computer science, information systems, or related area or demonstration of equivalent knowledge Minimum of 1 year of experience working directly with cloud concepts Complex and strategic selling experience required

Skills & Competencies

Deep understanding of enterprise-architecture concepts, risk management, and excellent working knowledge of key protocols across Layers 2-7 (e.g., TCP/IP, HTTP, DNS, SSL/TLS, etc.). Broad understanding of enterprise information technologies across the full OSI stack, cloud concepts (AWS, Azure, GCP). In-depth knowledge of Site Reliability Engineering Concepts Familiarity with automation and infrastructure as code technologies such as Ansible, Terraform, Cloud Formation Excellent organizational, interpersonal, and leadership skills Outstanding communication (verbal and written) and presentation skills with the ability to address both executive and technical audiences Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies Ability to focus on results while working independently when given a broad direction and desired results Ability to adapt to changing goals based on customer demands and market conditions while working with development and sales teams Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues Works cooperatively with others within the organization and other cross-functional stakeholders Works well in fast-paced, high-stress environments. Has predictable, reliable attendance.

ABOUT EXTRAHOP

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We're on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

ExtraHop

is recognized by leading organizations for both its

innovation in the market

and its

commitment to building a world-class team

. We've been recognized as a "Customer's Choice" by Gartner Peer Insights(TM) Voice of the Customer, and as a Leader in the Forrester Wave: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity.



Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:


Health, Dental, and Vision Benefits Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan FSA and Dependent Care Accounts + EAP, where applicable Educational Reimbursement 401k with Employer Match or Pension where applicable Pet Insurance (US Only) Parental Leave (US Only) Hybrid and Remote Work Model

Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.


We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.



We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.



Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.



Ready to join us? #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote