Job Description

Dubai

Customer Success Experienced (3-5 Years) Full-time

Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.



We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.



Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Sales Engineer will be responsible for:

Be part of a global team of Sales Engineers. Delivering great end-to-end integrations, working in tandem with Product, Engineering and Informing the product roadmap based on our clients' needs. Gathering information, defining, and documenting integration plans. Partner success - working across our cross-functional team. Creating and delivering personalized technical sales presentations. Evangelizing the product and our network in the technical community. Face-to-face representation at partners and conferences. Monitoring technical performance metrics as the client ramps up.

Requirements

3-5 year's experience in a client-facing role as a Sales Engineer, Customer Success, Support or in Professional Services. Experience within the payments Banking industry is a big plus. Must have experience in API-based integration,Web services, system debugging, and log analysis. Must have great technical writing and a clear documentation style. Must have ample client and partner empathy. SQL, Kibana and Postman (or similar) experience are a must. AWS Cloud provider dashboards, Jira & Confluence experience is an advantage. Strong project management experience. Bachelor's degree in Engineering, or relevant technical discipline, or comparable professional experience. Must be ready and willing to travel. Dynamic working hours. Fluent English- Must

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