Job Description

Job Title:

Sales Engineer - CCTV, AI Solutions, Chatbots & Call Center Services

Location:

Dubai, UAE (Al Quoz 1)

Zainlee Technologies LLC -Company -

Employment Type:

Full-time

About Zainlee Technologies:

Zainlee Technologies is a Dubai-based innovation-driven technology company, delivering cutting-edge AI, software, and security solutions tailored to the UAE market. From advanced

CCTV camera systems

and

AI-powered chatbots

to

custom call center solutions

and

CRM/ERP platforms

, Zainlee is transforming businesses with smart, scalable technologies.

Role Overview:

We are seeking an experienced and results-oriented

Sales Engineer

with specialized knowledge in

CCTV systems

,

AI solutions

,

chatbots

, and

call center services

. The ideal candidate will have

3 to 6 years of UAE experience

in pre-sales or technical sales roles, with a proven ability to close deals and provide tailored solutions to enterprise and SME clients.

You will work closely with our Business Development and Technical teams to understand customer requirements, demonstrate technical capabilities, and deliver winning proposals that meet business needs.

Key Responsibilities:

Identify and qualify customer opportunities across CCTV, AI/chatbot, and call center domains. Conduct site visits and technical assessments for CCTV and security system deployments. Deliver customized presentations and demos showcasing AI-driven chatbots and call center automation tools. Provide pre-sales consultation, prepare technical proposals, and respond to RFPs/RFIs. Collaborate with technical teams to design optimal system architecture and integration. Stay current on market trends and competitors in the UAE security and AI sectors. Maintain relationships with clients post-sale to ensure satisfaction and identify upselling opportunities.

Requirements:

3 to 6 years of relevant experience in the UAE

in a similar sales engineering or technical sales role. Strong technical knowledge of

CCTV and surveillance systems

, including camera types, NVR/DVR setups, networking, and remote monitoring. Experience selling or implementing

AI/chatbot platforms

and/or

call center solutions

(e.g., VoIP, IVR, cloud call centers). Excellent communication, client-facing, and presentation skills. Strong understanding of local UAE market regulations and customer expectations in the tech/security sectors. Valid UAE driving license and willingness to travel within the Emirates for client meetings and site visits.

Preferred Qualifications:

Bachelor's degree in Engineering, IT, or a related technical field. Knowledge of AI platforms like

Qallix

or similar chatbot technologies. Familiarity with

CRM

,

ERP

, or

call center software integration

(e.g., Zoho, Salesforce, Freshdesk, Genesys). Experience working with government or enterprise clients in the UAE. Arabic language proficiency is a plus.
Job Type: Full-time