Job Description

Key Responsibilities:

Proactively resolve customer needs and complaints to enhance satisfaction and foster long-term relationships. Convert regular customers into loyal, repeat buyers through excellent service and product knowledge. Develop a deep understanding of our product range to confidently address client inquiries. Handle incoming calls from existing clients and answer calls on behalf of the sales team. Conduct outbound cold calling to potential leads. Draft and manage email correspondence with clients professionally. Create technical quotations and present products/services using strong, persuasive communication. Conduct regular follow-ups with clients and analyze their feedback monthly. Submit weekly reports to the manager on pending inquiries and unresolved client cases. Work towards achieving assigned sales targets and outcomes on schedule. Coordinate effectively with internal team members and departments to support company growth. Provide management with timely updates on customer needs, concerns, market trends, and potential new opportunities. Support marketing efforts, which may include graphic design tasks, updating the company website, managing social media channels, and engaging via live chat.

Qualifications:

Education:

Bachelor's Degree in Engineering

Experience:

UAE Sales experience is an advantage

Skills:

Strong communication, customer service, and organizational abilities

Language:

Proficiency in English required; additional languages are a plus

Additional Details:

Location Flexibility:

Must be able to commute to or relocate to Sharjah (Hamriyah Free Zone)
Job Type: Full-time

Pay: From AED3,500.00 per month

Application Deadline: 25/06/2025
Expected Start Date: 30/06/2025