Job Description

Required:

High school diploma or equivalent.
: Valid UAE Driving Licence

Key Responsibilities:

Sales Team Support:

Assist the field sales team with administrative tasks, including preparing proposals, quotations, presentations, and sales reports. Coordinate sales meetings, appointments, and travel arrangements for the field sales representatives. Manage and update sales pipelines and CRM systems (e.g., Salesforce, HubSpot, Zoho) with accurate client information, sales activities, and lead status. Prepare and maintain sales-related documentation, including contracts, invoices, and purchase orders. Monitor sales team progress against targets and assist in identifying areas for improvement.

Client Communication & Support:

Serve as a primary point of contact for client inquiries (phone, email) and provide initial support or direct them to the appropriate sales representative. Liaise with clients to gather necessary information for quotes, projects, and orders. Communicate unforeseen delays or issues to clients and relevant internal departments. Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.

Order Processing & Project Coordination:

Process sales orders accurately and in a timely manner, ensuring all details are correct. Coordinate with design, production, and installation teams to ensure timely and accurate fulfillment of signage projects. Track the status of orders and projects, providing updates to the sales team and clients as needed. Assist in managing inventory levels of standard signage materials and coordinate with procurement if needed.

Data Management & Reporting:

Maintain organized electronic and physical filing systems for all sales-related documents. Generate regular sales reports, analyses, and forecasts for management, highlighting key metrics and trends. Conduct market research and competitor analysis to provide insights to the sales team.

Promotional & Marketing Support:

Assist in the preparation and organization of promotional materials, brochures, and marketing collateral. Support the coordination of sales events, trade shows, or promotional activities as required.

General Administration:

Ensure adherence to company policies, procedures, and legal compliance. Stay updated on industry trends, new products, and services in the signage market.

Qualifications:

Education:

High school diploma required; Bachelor's degree in Business Administration, Marketing, or a related field preferred. Certification in sales or marketing is a plus.

Experience:

Proven experience (1-3 years) in a sales support, sales coordinator, or administrative role, preferably within the signage, advertising, or manufacturing industry. Familiarity with sales processes and customer service principles.

Skills & Competencies:

Excellent Communication:

Strong verbal and written communication skills to interact effectively with internal teams and external clients.

Organizational Skills:

Exceptional organizational and time management abilities with a strong aptitude for prioritizing tasks and managing multiple projects simultaneously.

Attention to Detail:

Meticulous and accurate in data entry, documentation, and order processing.

Computer Proficiency:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

CRM Software:

Experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho) is highly desirable.

Problem-Solving:

Proactive and resourceful in identifying and resolving issues.

Team Player:

Ability to work collaboratively within a team environment and contribute positively to team goals.

Customer-Focused:

A strong commitment to providing excellent customer service.

Adaptability:

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Working Conditions:

Typically office-based, but may require occasional travel to client sites or industry events. May involve working under pressure to meet sales deadlines and customer expectations.
Job Type: Full-time

Pay: AED1,500.00 - AED3,000.00 per month

License/Certification:

* UAE Driving Licence (Required)