Job Description

Job Title Sales Coordinator Groups

Description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.



Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace. This is a responsibility of ALL sales professionals, regardless of their responsibility level.

Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.

Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.

Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.

Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.

Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara.

Maintain accurate management status reporting on business results, and associated action planning.

Practice effective cost control and adhere to internal procedures for approval of expenditure

Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.

Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues.

Drive opportunities to upsell and cross-sell Anantara products

Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset

Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.

Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns

Provide all assistance to guests and clients in a proactive, professional and friendly manner

Qualifications

College degree
Minimum 2 years experience in hotel sales
Good communication and social skills
Flexible and co-operative
Good English skills
Excellent Computer skills (MS Office)

Additional Information

• Should know how to work on Opera.
• Notice period should be maximum a month

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