Company Description SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
We are seeking a highly organized and customer-focused Sales Coordinator to join our Events, Banquet, and Catering (EBC) team in Dubai, United Arab Emirates. In this role, you will play a crucial part in supporting our sales efforts by coordinating high-level customer meetings, managing logistics, and ensuring smooth operations of our EBC.
Coordinate and schedule executive-level customer meetings and presentations at the EBC
Collaborate with sales teams to understand customer needs and tailor briefing agendas accordingly
Manage all aspects of visit logistics, including travel arrangements, catering, and technology setup
Prepare and distribute briefing materials, agendas, and follow-up communications
Maintain accurate records of customer visits and outcomes in the CRM system
Assist in creating and updating sales presentations and marketing materials
Liaise with internal stakeholders to ensure seamless execution of customer briefings
Collect and analyze customer feedback to improve the EBC experience
Support the sales team with administrative tasks and reporting as needed
Qualifications
2-3 years of experience in sales coordination, executive support, or a related role
Bachelor's degree in Business Administration, Marketing, or a related field (preferred)
Excellent verbal and written communication skills
Strong proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word)
Exceptional organizational and time management skills
Customer service orientation with the ability to interact professionally with executive-level clients
Experience in managing high-level meetings and presentations
Knowledge of sales processes and customer relationship management
Familiarity with executive briefing center operations (preferred)
Ability to work in a fast-paced environment and handle multiple priorities
Detail-oriented with a focus on accuracy and quality
* Flexibility to occasionally work outside regular business hours to accommodate international clients
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