Job Description

3. KEY RESPONSIBILITY

Sales Support

Assist the sales team

with preparing proposals, initiate the contracts review, and preparing presentations.

Maintain and update

sales pipelines, CRM systems, and tracking sheets daily to ensure accuracy.

Conduct initial qualification

of leads and route them to the appropriate sales representatives.

Coordinate with customers

to gather requirements, schedule meetings, and follow up on inquiries.

Compile

weekly, monthly, and quarterly sales reports, including revenue forecasts and performance KPIs

Generate

sales reports, performance metrics, and forecasts for management review.

Operations Support

Coordinate with the operations team

to ensure seamless process.

Help streamline processes

by identifying inefficiencies and recommending improvements.

Support communication

between departments to resolve customer or operational issues quickly.

Ensure compliance

with company policies, SOPs, and quality standards. Clarify processes related to attendance, performance, conduct, and workplace expectations.

Promote a strong safety culture.

Foster a positive and proactive safety culture within the organization by encouraging employee participation and recognizing safe work practices.

5. BEHAVIOURAL COMPETANCIES

Communication & Active Listening
5





Initiative
4





Organizational Awareness
5





Problem-Solving & Critical Thinking
4





Interpersonal Understanding
4





Teamwork and Cooperation
5

6. DIRECT REPORTS (If Any)

Director / Manager

7.Functional Relationships

8. FINANCIAL IMPLICATION / CONTROL (IF APPLICABLE)

What portion of the budget amount do you have direct control or indirect influence?

Direct Control:

Amount in AED: NIL

Indirect Influence:

Amount in AED: NIL

9. QUALIFICATIONS, EXPERIENCE AND SKILLS

Essential Qualification:

Bachelor's degree in business administration, Operations, Sales, or related field.


Minimum of 5 years of experience in sales coordination, operations support, administrative support, customer service, or a similar role.



Key Skills required.


Proficiency in Microsoft Office, especially Excel/Sheets.


Strong organizational and multitasking skills with excellent attention to detail.


Excellent communication, interpersonal, and presentation skills.


Good communication and leadership skills.


Ability to work in a high-risk environment under pressure.


Strong analytical and problem-solving skills.


Ability to work independently and as part of a team.