Job Description

Roles & Responsibilities

The major role will be to manage day to day communication with clients. Candidate must possess excellent personal time management skills, diligence, and collaboration skills. Ability to work independently. Strong interpersonal and communication skills. Organized and detail oriented. Proofread emails for clarity, grammar, and spelling. Collaborate with production team to design and develop new assets for each customer journey. Evaluate and improve the process understanding the need of each clients in order to deliver delightful experience. Responsible for live Chat & Converting & Maintaining leads from the source. Vet the leads based on quality. Ensuring the accuracy and completeness of the data. Sending email replies promptly within one hour of receiving a lead/customer reply/email. Consistently creating and maintaining weekly sales report data, ensuring it is ready for sharing by end of day on Friday. Regularly updating and maintaining all reports. Proactively following up with clients who did not attend the meeting and, if necessary, making cold calls to establish contact. Persistently following up with clients who have cancelled the meeting until they agree to reschedule, while also utilizing cold calls if necessary. Regularly contacting inactive clients (4+ months without contact) on a monthly basis, while achieving targets. Taking and maintaining call notes. Ensuring that the Client Document is updated after every meeting to capture all relevant information, including discussions, suggestions, and actions provided by the Sales Expert to the client. Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance.

Project Requirements:

Digital Marketing Background. Any other relevant background related to digital marketing with 1-2 years of experience. Excellent English communication skills both written and verbal is must. Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients' needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling meetings, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required.
Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month