Job Description

Job Summary:

We are a dynamic law firm seeking a proactive and detail-oriented

Lead Validator / Sales Coordinator

with call center experience to join our growing client acquisition team. The successful candidate will play a crucial role in validating inbound leads, conducting qualification calls, converting prospects into clients. This role requires a high level of professionalism, excellent communication skills, and a clear understanding of client engagement in a legal services environment.

Key Responsibilities:

Validate and qualify incoming legal service leads to ensure they meet internal criteria before assigning them to Client Relationship Managers or Legal Consultants. Conduct outbound verification and follow-up calls to confirm lead details. Handle inbound inquiries, provide basic information about legal services offered, and redirect qualified leads appropriately. Ensure all leads are contacted within the required timeframe to maximize conversion potential. Provide regular reports on lead quality, conversion status, and call performance to the Sales Manager. Support continuous improvement initiatives by sharing feedback on lead sources and client behavior trends.

Qualifications:

Previous experience in a

call center

,

lead validation

, or

tele-sales role

. Strong verbal and written communication skills, with the ability to speak confidently and professionally to clients. Customer-focused, with a courteous and empathetic approach to handling inquiries and sensitive information. Familiarity with legal services or general understanding of legal industry processes is a strong advantage. Organized, self-motivated, and able to work both independently and as part of a team. Ability to manage multiple tasks in a fast-paced environment.

To Apply:

You may send your CV via WhatsApp to

0561313996

.

Please do not call

-- doing so will result in

automatic disqualification.

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

* CALL CENTER: 1 year (Required)