Job Description

Job Title: Sales Admin

Job Summary:

The

Sales A

dmin plays a pivotal role in supporting the sales team by managing various administrative and operational tasks. This position involves coordinating sales activities, preparing sales documentation, and ensuring effective communication between different departments.

Key Responsibilities:

Order Processing:

Monitoring the tickets including the purchase of the tickets

Manage the CRM System

B2B Lead Validation

Coordinating with business heads for group booking

Maintain updated records of sales orders and customer information.

Communication:

Act as a liaison between the sales team, customers, and internal departments.

Respond to customer inquiries promptly and professionally.

Communicate order status and updates to relevant stakeholders.

Documentation:

Prepare and review sales contracts, quotations, and proposals.

Ensure all sales-related documents are filed and organized.

Sales Support:

Collaborate with the sales team to provide administrative support.

Generate and analyze sales reports to identify trends and opportunities.

Assist in the development and implementation of sales strategies.

Customer Relationship Management (CRM):

Update and maintain the CRM system with accurate and current customer information.

Monitor and track customer interactions, ensuring a high level of customer satisfaction.

Problem Resolution:

Address and resolve customer issues and concerns in a timely and efficient manner.

Collaborate with relevant departments to resolve order discrepancies or shipping issues.

Qualifications and Skills:

Bachelor's degree in business administration, marketing, or a related field.

Advanced excel skills is a MUST.

Proven experience in a sales coordination or administrative role.

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficient in Microsoft Office Suite and CRM software.

Detail-oriented with a focus on accuracy.

Ability to work independently and collaboratively within a team.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

How many years of sales coordinator experience do you have in UAE? Are you available to join immediately? * Do you have e-commerce experience?