Job Description

? You will be responsible for generating leads for our business in front and meeting each customer's needs by offering the best possible recommendation of the services we offer.

? Working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals.

? Establishing cordial relationship with all the clients, sub-contractors and all other stake holders.

? Developing in-depth knowledge of company's business and liaise with the operation team for project execution to the utmost satisfaction of the client.

? Answering calls and responding to queries in a courteous and professional manner.

? Keeping logs of all enquiries received through phone calls or any other medium including emails, social media accounts, WhatsApp etc.

? Coordinating with the team and scheduling the maintenance activities.

? Coordinating with the manager of advertising to prepare advertising policies and plans that will generate leads for new customers of the company as a whole.

? Coordinating for procurement of materials / sub-contractors as and when required.

? Reviewing the progress of ongoing works and preparing reports for the management.

? Acting as escalation point for all requests and incidents.

? Developing and maturing phone/ticket escalation processes to ensure free flowing escalation and information within the organization.

? Following up with the client in case of delay in payment.

? Creating, Uploading and Managing promotional posts on the Social Media Pages of the company.

? Keeping records of all maintenance works and payments.

? Ensure there are adequate marketing materials and flyers available for mall
contacts.

? Creating and Maintaining Client Database.

? Following up with the client for feedback and maintaining feedback register.

? Participating in all activities related to Brand Management and Marketing.

? Maintaining attendance register.

? Suggesting innovative ways for the business promotion and developing growth strategies

? Ensure all the commitments are accomplished as per the project plans and cost estimations.

? Performing other job-related duties as assigned.

? Ensure the Kiosk is properly maintained and is in a presentable condition. Report
any maintenance issues to you manager.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy

Job Type: Full-time

Pay: AED2,500.00 - AED2,800.00 per month

Language:

* Arabic (Preferred)