Job Description

Job Summary:
The Sales Coordinator plays a crucial role in supporting the sales team by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between clients, sales representatives, and other departments. The ideal candidate is highly organized, detail-oriented, and possesses strong interpersonal and communication skills.
Key Responsibilities:
Sales Support & Administration:

• Assist the sales team with daily operations, including preparing quotes, proposals, and sales contracts.
• Maintain and update customer databases (CRM) with accurate client information, sales records, and interactions.
• Process sales orders, invoices, and purchase orders in a timely manner.
• Track sales performance metrics and generate reports for management.
• Schedule and coordinate sales meetings, appointments, and follow-ups.

Customer & Client Relations:

• Serve as a liaison between sales representatives, customers, and internal teams (marketing, logistics, finance).
• Respond to customer inquiries via phone, email, or in person, ensuring high levels of satisfaction.
• Handle customer complaints or issues and escalate them when necessary.
• Assist in managing client accounts and maintaining long-term relationships.

Coordination & Logistics:

• Collaborate with the logistics/supply chain team to ensure timely delivery of products/services.
• Monitor inventory levels and communicate stock availability to the sales team.
• Assist in organizing sales events, trade shows, and promotional activities.

Documentation & Reporting:

• Prepare and distribute sales-related documents (contracts, presentations, reports).
• Maintain accurate records of sales activities, expenses, and revenue.
• Analyze sales data to identify trends and opportunities for improvement.

Qualifications & Skills:

• Education: High school diploma required; Bachelor's degree in Business, Marketing, or related field preferred.
• Experience: 1-3 years in sales support, customer service, or administrative roles.
• Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot), MS Office (Excel, Word, PowerPoint), and ERP systems.
• Soft Skills:
• Excellent communication (written & verbal).
• Strong organizational and multitasking abilities.
• Problem-solving and analytical thinking.
• Ability to work under pressure and meet deadlines.
• Industry Knowledge: Familiarity with [specific industry, e.g., retail, manufacturing, real estate] is a plus.

Work Environment:

• Office-based with occasional overtime or travel for events.
• Fast-paced, team-oriented setting.

Benefits:

• Competitive salary & commission/bonus opportunities (if applicable).
• Health insurance, retirement plans, paid time off.
• Professional development and training programs.