Sales Consultant
Dubai, United Arab Emirates
Job Description
Role : Sales Consultant
Reporting to : Team Leader
Location : UAE
Role Purpose : To Offer Exceptional customer service whilst maximizing all sales opportunities
Key Accountabilities
Role- specific Experience and Skills
Key Accountabilities
- Deliver excellent customer service
- Follow the sales process in order to maximize sales
- Understand features and benefits of all Travelex product lines
- Use every opportunity to upsell and cross-sell
- Recognize the warning signs of questionable transactions and mitigate possible effects of the sale
- Adhere to promotional marketing offers
- Manage till stocks
- Achieve individual KPI’s/target
- Fully investigate over and shorts (differences) and report
- Adhere to company and location policy and procedures ,including Audit, Risk, Health & Safety, Security and customer service requirements
- Ensure compliance to legal and corporate requirements
- Maintain high standards of housekeeping and presentation of stores
- Contribute to the success of the team
- Complete training within required timelines
Role- specific Experience and Skills
- Retail , cash handling and/or banking experience
- Good customer service skills
- Good numerical ability
- Good knowledge of product , services and procedures
- Demonstrated experience working with computer systems
- Ability to work independently as well as in a team environment
- Ability to handle routine activities with attention to accuracy and detail
- Flexibility to work different shifts and locations as required
- English language skills
General experience and personal qualities
- Self- aware , open minded with a high degree of personal and professional integrity
- The ability to build and manage relationships , developing trust and credibility with customers , partners, peers , teams , internal and external stakeholders
- A strong record of performance delivery in their areas of expertise , through increased sales and /or performance against KPI’s
- The ability to analyze issues and solve problems
- Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex
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Job Detail
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Job IdJD1449716
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned