Validate and qualify incoming legal service leads to ensure they meet internal criteria
Conduct outbound verification and follow-up calls to confirm lead details.
Handle inbound inquiries, provide basic information about legal services offered, and redirect qualified leads appropriately.
Ensure all leads are contacted within the required timeframe to maximize conversion potential.
Provide regular reports on lead quality, conversion status, and call performance to the Sales Manager.
Support continuous improvement initiatives by sharing feedback on lead sources and client behavior trends.
Qualifications:
Previous experience in a
Business Development.
call center
,
lead validation
, or
sales role
.
Strong verbal and written communication skills, with the ability to speak confidently and professionally to clients.
Customer-focused, with a courteous and empathetic approach to handling inquiries and sensitive information.
Familiarity with legal services or general understanding of legal industry processes is a strong advantage.
Organized, self-motivated, and able to work both independently and as part of a team.
Ability to manage multiple tasks in a fast-paced environment.
Job Type: Full-time
Pay: AED6,000.00 - AED10,000.00 per month
Work Location: In person
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