Job Description

Key Responsibilities:*

1. Customer Service:

- Greet customers warmly as they enter the shop.

- Provide information on gelato flavors, toppings, and other menu items.

- Assist customers in making their selections and serve gelato in cones, cups, or other formats.

2. Sales and Transactions:

- Operate the cash register and handle cash, credit, and other payment transactions accurately.

- Upsell additional products, such as toppings, beverages, and packaged gelato.

- Maintain knowledge of current promotions and communicate them to customers.

3. Gelato Preparation and Presentation:

- Scoop and serve gelato according to portion sizes and presentation standards.

- Keep the gelato display case clean and well-stocked, ensuring all flavors are labeled and presented attractively.

4. Store Maintenance and Cleanliness:

- Maintain cleanliness of the shop, including counters, tables, floors, and restrooms.

- Follow sanitation guidelines and health and safety regulations.

- Clean and sanitize equipment and utensils regularly.

5. Inventory and Stock Management:

- Monitor inventory levels and inform the manager of any shortages.

- Restock shelves and storage areas with necessary supplies and products.

- Assist in receiving and organizing deliveries.

6. Team Collaboration:

- Work effectively with other team members to ensure smooth operation of the shop.

- Participate in team meetings and training sessions.

- Support new team members by providing guidance and assistance as needed.

Qualifications:

- Previous experience in customer service, retail, or food service is preferred.

- Friendly and outgoing personality with excellent communication skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- ?- Basic math skills for handling cash transactions.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Language:

* Arabic (Preferred)